---
description: Compare Freshservice vs Supremo Remote Desktop and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshservice vs Supremo Remote Desktop - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Supremo Remote Desktop](https://www.capterra.co.il/compare/132997/177094/freshservice/vs/supremo-remote-desktop)

# Compare Freshservice vs Supremo Remote Desktop

Canonical: https://www.capterra.co.il/compare/132997/177094/freshservice/vs/supremo-remote-desktop

> Detailed comparison between Freshservice and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Supremo Remote Desktop |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 802 | 447 |
| **Starting Price** | US$19.00 | €178.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Chat/Messaging
- File Sharing Software
- Live Chat Software
- Mobile Access
- Monitoring
- Prioritization
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Support Ticket Management
- Ticket Management

### Supremo Remote Desktop

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Chat/Messaging
- File Sharing Software
- Live Chat Software
- Mobile Access
- Monitoring
- Prioritization
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Support Ticket Management
- Ticket Management

## Links

- [View Freshservice Profile](https://www.capterra.co.il/software/132997/freshservice)
- [View Supremo Remote Desktop Profile](https://www.capterra.co.il/software/177094/supremo-remote-desktop)
- [View Original Comparison](https://www.capterra.co.il/compare/132997/177094/freshservice/vs/supremo-remote-desktop)

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