---
description: Compare Freshservice vs OnPage Incident Management System and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Freshservice vs OnPage Incident Management System - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [Freshservice \<span\>vs\</span\> OnPage Incident Management System](https://www.capterra.co.il/compare/132997/176637/freshservice/vs/incident-management-system)

# Compare Freshservice vs OnPage Incident Management System

Canonical: https://www.capterra.co.il/compare/132997/176637/freshservice/vs/incident-management-system

> Detailed comparison between Freshservice and OnPage Incident Management System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | OnPage Incident Management System |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 791 | 40 |
| **Starting Price** | US$19.00 | US$13.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### OnPage Incident Management System

OnPage serves IT professionals with fast, reliable incident management, instantaneous critical alert delivery, IT on-call management and escalation policies.

## Key features

### Freshservice

- API
- Audit Trail
- Change Management Software
- Chat/Messaging
- Customizable Reports
- Email Alerts
- Event Logs
- IT Incident Management
- Incident Reporting
- Investigation Management Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Reporting/Analytics
- Scheduling Software
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

### OnPage Incident Management System

- API
- Audit Trail
- Change Management Software
- Chat/Messaging
- Customizable Reports
- Email Alerts
- Event Logs
- IT Incident Management
- Incident Reporting
- Investigation Management Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Reporting/Analytics
- Scheduling Software
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

## Links

- [View Freshservice Profile](https://www.capterra.co.il/software/132997/freshservice)
- [View OnPage Incident Management System Profile](https://www.capterra.co.il/software/176637/incident-management-system)
- [View Original Comparison](https://www.capterra.co.il/compare/132997/176637/freshservice/vs/incident-management-system)

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