18 years helping Israeli businesses
choose better software

Freshservice vs iTOP

US$29.00/month
Not provided by vendor
Overall
4.5 (595)
Overall
3.9 (12)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
SMEs, IT departments in large organizations, MSPs, government/public sector, and enterprises seeking open-source solutions for cost-effective, customizable IT service management
10/10
  • API
  • Asset Tracking Software
  • Contract/License Management
  • Customizable Reports
  • Help Desk Management
  • Investigation Management Software
  • Knowledge Management Software
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • API
  • Asset Tracking Software
  • Contract/License Management
  • Customizable Reports
  • Help Desk Management
  • Investigation Management Software
  • Knowledge Management Software
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat