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Freshservice vs Dynamics 365
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$29.00/month
US$50.00/month
Ratings
Overall
4.5 (581)Overall
4.4 (5,677)Best for
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
Features
- Asset Lifecycle Management
- Customizable Branding
- Data Visualization Software
- Email Templates
- Knowledge Base Management
- Scheduling Software
- Search/Filter
- Supplier Management
- Third-Party Integrations
- Workflow Management Software
- Asset Lifecycle Management
- Customizable Branding
- Data Visualization Software
- Email Templates
- Knowledge Base Management
- Scheduling Software
- Search/Filter
- Supplier Management
- Third-Party Integrations
- Workflow Management Software
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
