---
description: Compare Vivantio vs Atera and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Vivantio vs Atera - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Vivantio \<span\>vs\</span\> Atera](https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera)

# Compare Vivantio vs Atera

Canonical: https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera

> Detailed comparison between Vivantio and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Vivantio | Atera |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 178 | 448 |
| **Starting Price** | US$49.00 | US$129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Vivantio

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

## Key features

### Vivantio

- API
- Activity Tracking
- Analytics
- Application Management
- Asset Tracking Software
- Change Management Software
- Chat/Messaging
- Customer Database
- Customizable Reports
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- Knowledge Management Software
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Service History
- Support Ticket Management
- Surveys & Feedback

### Atera

- API
- Activity Tracking
- Analytics
- Application Management
- Asset Tracking Software
- Change Management Software
- Chat/Messaging
- Customer Database
- Customizable Reports
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- Knowledge Management Software
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Service History
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Vivantio Profile](https://www.capterra.co.il/software/132880/vivantio)
- [View Atera Profile](https://www.capterra.co.il/software/144309/atera)
- [View Original Comparison](https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Vivantio vs Atera - Capterra Israel 2026","description":"Compare Vivantio vs Atera and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera","about":[{"@id":"https://www.capterra.co.il/software/132880/vivantio#software"},{"@id":"https://www.capterra.co.il/software/144309/atera#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"Vivantio","description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/07863c34-da99-404b-8b14-024303778877.webp","url":"https://www.capterra.co.il/software/132880/vivantio","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/132880/vivantio#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":178,"ratingValue":4.3},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"Atera","description":"Atera’s IT Management platform empowers IT teams to monitor, manage, and optimize their entire IT environment from a single, unified interface. Proactively track performance, automate maintenance, and resolve issues before they impact users, all with real-time visibility across devices, networks, and endpoints. Built-in automation, AI insights, and streamlined workflows reduce manual work, improve response times, and increase team efficiency. End users benefit from faster support and self-service options, while IT leaders gain actionable data for smarter decision-making. Furthermore, Atera's autonomous AI agent, Robin, takes over routine tasks, autonomously detects and resolves common issues, and keep systems running smoothly 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85c3e6f7-a521-4c1b-9e39-2f35ab11d0c3.png","url":"https://www.capterra.co.il/software/144309/atera","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/144309/atera#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":448,"ratingValue":4.5},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Vivantio vs Atera","position":3,"item":"https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/132880/144309/vivantio/vs/atera#breadcrumblist"}]}
</script>