Vivantio vs ALVAO Service Desk

US$59.00/month

US$40.00/month

• Ease of Use

  4.2 (178)

• Features & Functionality

  4.2 (178)

• Customer Service

  4.4 (178)

• Value for Money

  4.3 (178)

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• Ease of Use

  4.4 (14)

• Features & Functionality

  4.1 (14)

• Customer Service

  4.6 (14)

• Value for Money

  4.4 (14)

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Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

We help SMBs create top-tier service management for IT and beyond. Our solution offers customization and AI-powered features to boost efficiency, even with a small team, across various industries.

• Asset Tracking Software
• Capacity Management
• Configurable Workflow
• Customizable Reports
• Help Desk Management
• Issue Scheduling
• Reminders
• Service History
• Support Ticket Management
• Surveys & Feedback

See all features

• Asset Tracking Software
• Capacity Management
• Configurable Workflow
• Customizable Reports
• Help Desk Management
• Issue Scheduling
• Reminders
• Service History
• Support Ticket Management
• Surveys & Feedback

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat