---
description: Compare SolarWinds Service Desk vs Ivanti Neurons for ITSM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SolarWinds Service Desk vs Ivanti Neurons for ITSM - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [SolarWinds Service Desk \<span\>vs\</span\> Ivanti Neurons for ITSM](https://www.capterra.co.il/compare/129478/193225/solarwinds-service-desk/vs/service-desk)

# Compare SolarWinds Service Desk vs Ivanti Neurons for ITSM

Canonical: https://www.capterra.co.il/compare/129478/193225/solarwinds-service-desk/vs/service-desk

> Detailed comparison between SolarWinds Service Desk and Ivanti Neurons for ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Ivanti Neurons for ITSM |
| **Overall rating** | 4.6/5 | 3.9/5 |
| **Total Reviews** | 577 | 15 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### Ivanti Neurons for ITSM

\-

## Key features

### SolarWinds Service Desk

- Ad hoc Reporting
- Analytics
- Asset Tracking Software
- CMDB Software
- Change Management Software
- Content Management System (CMS) Software
- Customizable Reports
- IT Asset Management Software
- Incident Management Software
- Issue Scheduling
- Knowledge Base Management
- Mobile Alerts
- Monitoring
- Real-Time Data
- Risk Analysis
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Wiki

### Ivanti Neurons for ITSM

- Analytics
- CMDB Software
- Change Management Software
- IT Asset Management Software
- Incident Management Software
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.co.il/software/129478/solarwinds-service-desk)
- [View Ivanti Neurons for ITSM Profile](https://www.capterra.co.il/software/193225/service-desk)
- [View Original Comparison](https://www.capterra.co.il/compare/129478/193225/solarwinds-service-desk/vs/service-desk)

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