---
description: Compare Freshdesk vs Nozbe and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshdesk vs Nozbe - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Freshdesk \<span\>vs\</span\> Nozbe](https://www.capterra.co.il/compare/124981/197666/freshdesk/vs/nozbe)

# Compare Freshdesk vs Nozbe

Canonical: https://www.capterra.co.il/compare/124981/197666/freshdesk/vs/nozbe

> Detailed comparison between Freshdesk and Nozbe. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Nozbe |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3410 | 23 |
| **Starting Price** | US$19.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Freshdesk

Freshdesk is used by customer service departments, support agents, call centers, help desks, e-commerce companies, and retail businesses.

### Nozbe

Individual users and professionals who want to focus on their private as well as work-related projects, with an ability to cooperate with others.

## Key features

### Freshdesk

- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- Collaboration Tools
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- Customizable Templates
- Engagement Tracking
- File Sharing Software
- Monitoring
- Prioritization
- Project Management Software
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management Software
- Wiki

### Nozbe

- Alerts/Notifications
- Collaboration Tools
- Customizable Templates
- File Sharing Software
- Prioritization
- Project Management Software
- Reminders
- Task Management Software

## Links

- [View Freshdesk Profile](https://www.capterra.co.il/software/124981/freshdesk)
- [View Nozbe Profile](https://www.capterra.co.il/software/197666/nozbe)
- [View Original Comparison](https://www.capterra.co.il/compare/124981/197666/freshdesk/vs/nozbe)

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