17 years helping Israeli businesses
choose better software

Freshdesk vs HubSpot Service Hub

US$15.00/month
US$20.00/month

Overall

4.4 (164)
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.
10/10
  • API
  • Customer Database
  • Customizable Reports
  • Engagement Tracking
  • Knowledge Management Software
  • Multi-Channel Communication
  • Real-Time Chat
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
10/10
  • API
  • Customer Database
  • Customizable Reports
  • Engagement Tracking
  • Knowledge Management Software
  • Multi-Channel Communication
  • Real-Time Chat
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat