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Freshdesk vs Zoho CRM
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Starting Price
US$15.00/month
US$14.00/month
Ratings
Overall
4.5 (3,330)Overall
4.3 (6,849)Best for
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.
Features
- API
- Activity Tracking
- Content Management System (CMS) Software
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Monitoring
- Social Media Monitoring Software
- Survey/Poll Management
- Surveys & Feedback
- API
- Activity Tracking
- Content Management System (CMS) Software
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Monitoring
- Social Media Monitoring Software
- Survey/Poll Management
- Surveys & Feedback
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat