17 years helping Israeli businesses
choose better software
Asana vs Zoho Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$10.99/month
US$14.00/month
Ratings
Overall
4.5 (12,916)Overall
4.5 (2,163)Best for
Teams across all industries looking for a collaborative project management tool.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Features
- @mentions
- Event Triggered Actions
- Forms Management
- Knowledge Base Management
- Live Chat Software
- Real-Time Chat
- Real-Time Data
- Rules-Based Workflow
- Template Management
- Ticket Management
- @mentions
- Event Triggered Actions
- Forms Management
- Knowledge Base Management
- Live Chat Software
- Real-Time Chat
- Real-Time Data
- Rules-Based Workflow
- Template Management
- Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
