Avaya UCaaS vs Ameyo

• Ease of Use

  4.3 (86)

• Features & Functionality

  4.5 (86)

• Customer Service

  4.2 (86)

• Value for Money

  4.3 (86)

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• Ease of Use

  4.2 (100)

• Features & Functionality

  4.0 (100)

• Customer Service

  3.8 (100)

• Value for Money

  3.9 (100)

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Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relevant data to improve customer care.

Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.

• Call Recording Software
• Call Routing
• Call Tracking Software
• Chat/Messaging
• Contact Management Software
• Email Management Software
• IVR Software
• Multi-Channel Communication
• Reporting/Analytics
• Workflow Management Software

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• Call Recording Software
• Call Routing
• Call Tracking Software
• Chat/Messaging
• Contact Management Software
• Email Management Software
• IVR Software
• Multi-Channel Communication
• Reporting/Analytics
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat