17 years helping Israeli businesses
choose better software

Velaro vs Intercom

US$64.95/month
US$39.00/month

Overall

3.9 (9)
eCommerce; higher education; health care; insurance, pharmaceuticals, online retail; other.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient and personal customer experiences at scale.
10/10
  • AI/Machine Learning
  • Activity Tracking
  • Customer Database
  • Engagement Tracking
  • File Sharing Software
  • Natural Language Processing
  • Query Suggestions
  • Support Ticket Management
  • Surveys & Feedback
  • Transfers/Routing
10/10
  • AI/Machine Learning
  • Activity Tracking
  • Customer Database
  • Engagement Tracking
  • File Sharing Software
  • Natural Language Processing
  • Query Suggestions
  • Support Ticket Management
  • Surveys & Feedback
  • Transfers/Routing
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
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