---
description: Compare Microsoft SharePoint vs NiCE CXone and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Microsoft SharePoint vs NiCE CXone - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Microsoft SharePoint \<span\>vs\</span\> NiCE CXone](https://www.capterra.co.il/compare/1167/134775/sharepoint/vs/incontact-call-center-software)

# Compare Microsoft SharePoint vs NiCE CXone

Canonical: https://www.capterra.co.il/compare/1167/134775/sharepoint/vs/incontact-call-center-software

> Detailed comparison between Microsoft SharePoint and NiCE CXone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft SharePoint | NiCE CXone |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 5433 | 581 |
| **Starting Price** | US$5.00 | US$110.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Microsoft SharePoint

Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the team members for all types of companies.

### NiCE CXone

It is designed for organizations of all sizes that need to deliver voice, digital, and self-service customer experiences across all interaction channels.

## Key features

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Email Management Software
- File Transfer
- Knowledge Base Management
- Self Service Portal
- Third-Party Integrations
- Workflow Management Software

### NiCE CXone

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Call Tracking Software
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Email Management Software
- FCC Compliance
- File Transfer
- Knowledge Base Management
- Self Service Portal
- Third-Party Integrations
- Workflow Management Software

## Links

- [View Microsoft SharePoint Profile](https://www.capterra.co.il/software/1167/sharepoint)
- [View NiCE CXone Profile](https://www.capterra.co.il/software/134775/incontact-call-center-software)
- [View Original Comparison](https://www.capterra.co.il/compare/1167/134775/sharepoint/vs/incontact-call-center-software)

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