---
description: Compare Bitrix24 vs Gupshup and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24 vs Gupshup - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> Gupshup](https://www.capterra.co.il/compare/113540/1016241/bitrix24/vs/gupshup)

# Compare Bitrix24 vs Gupshup

Canonical: https://www.capterra.co.il/compare/113540/1016241/bitrix24/vs/gupshup

> Detailed comparison between Bitrix24 and Gupshup. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Gupshup |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 984 | 35 |
| **Starting Price** | €61.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Gupshup

Businesses across all sectors of any size that need conversational solutions to enhance their customer experience by enabling omnichannel communication

## Key features

### Bitrix24

- API
- Alerts/Notifications
- Automatic Call Distribution
- Autoresponders
- Campaign Management Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Customer Segmentation
- Customer Service Analytics
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Personalization and Behavioral Targeting Software
- Real-Time Updates
- Reporting/Analytics
- SMS Marketing
- SMS Messaging

### Gupshup

- API
- Alerts/Notifications
- Automatic Call Distribution
- Autoresponders
- Campaign Management Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Customer Segmentation
- Customer Service Analytics
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Personalization and Behavioral Targeting Software
- Real-Time Updates
- Reporting/Analytics
- SMS Marketing
- SMS Messaging

## Links

- [View Bitrix24 Profile](https://www.capterra.co.il/software/113540/bitrix24)
- [View Gupshup Profile](https://www.capterra.co.il/software/1016241/gupshup)
- [View Original Comparison](https://www.capterra.co.il/compare/113540/1016241/bitrix24/vs/gupshup)

-----

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