---
description: Compare Octopus vs Freshservice and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Octopus vs Freshservice - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Octopus \<span\>vs\</span\> Freshservice](https://www.capterra.co.il/compare/109492/132997/octopus/vs/freshservice)

# Compare Octopus vs Freshservice

Canonical: https://www.capterra.co.il/compare/109492/132997/octopus/vs/freshservice

> Detailed comparison between Octopus and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Octopus | Freshservice |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 5 | 724 |
| **Starting Price** | CA$60.00 | US$19.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Octopus

Mid-sized IT teams aiming at rapidly implementing our system for quick wins.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### Octopus

- Alerts/Escalation
- Asset Tracking Software
- Assignment Management
- Change Management Software
- Contract/License Management
- Dashboard Software
- IT Asset Management Software
- Incident Management Software
- Inventory Management Software
- Issue Auditing
- Issue Scheduling
- Knowledge Management Software
- Maintenance Management Software
- Problem Management
- Project Management Software
- Recurring Issues
- Service Level Agreement (SLA) Management
- Supplier Management
- Task Management Software
- Ticket Management

### Freshservice

- Alerts/Escalation
- Asset Tracking Software
- Assignment Management
- Change Management Software
- Contract/License Management
- Dashboard Software
- IT Asset Management Software
- Incident Management Software
- Inventory Management Software
- Issue Auditing
- Issue Scheduling
- Knowledge Management Software
- Maintenance Management Software
- Problem Management
- Project Management Software
- Recurring Issues
- Service Level Agreement (SLA) Management
- Supplier Management
- Task Management Software
- Ticket Management

## Links

- [View Octopus Profile](https://www.capterra.co.il/software/109492/octopus)
- [View Freshservice Profile](https://www.capterra.co.il/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.co.il/compare/109492/132997/octopus/vs/freshservice)

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