Alloy Navigator vs Freshservice

US$19.00/month

US$29.00/month

• Ease of Use

  4.2 (61)

• Features & Functionality

  4.5 (61)

• Customer Service

  4.6 (61)

• Value for Money

  4.5 (61)

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• Ease of Use

  4.5 (594)

• Features & Functionality

  4.3 (594)

• Customer Service

  4.5 (594)

• Value for Money

  4.4 (594)

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Small, medium and large companies of all industries looking for an all-encompassing solution accompanied by a powerful, process automation system, 3rd-party integration and a flexible API.

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

• Asset Tracking Software
• Content Management System (CMS) Software
• Contract/License Management
• Customizable Reports
• Help Desk Management
• Issue Scheduling
• Requirements Management Software
• Status Tracking
• Support Ticket Management
• Surveys & Feedback

See all features

• Asset Tracking Software
• Content Management System (CMS) Software
• Contract/License Management
• Customizable Reports
• Help Desk Management
• Issue Scheduling
• Requirements Management Software
• Status Tracking
• Support Ticket Management
• Surveys & Feedback

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat