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Spiceworks Cloud Help Desk vs Atera
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Starting Price
Not provided by vendor
US$129.00/month
Ratings
Best for
IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
Features
- Application Management
- Asset Tracking Software
- Baseline Manager
- Change Management Software
- Help Desk Management
- IT Reporting
- Inventory Management Software
- Knowledge Management Software
- Monitoring
- Real-Time Chat
- Application Management
- Asset Tracking Software
- Baseline Manager
- Change Management Software
- Help Desk Management
- IT Reporting
- Inventory Management Software
- Knowledge Management Software
- Monitoring
- Real-Time Chat
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat