---
description: Compare sDesk vs IT Care Center and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare sDesk vs IT Care Center - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [sDesk \<span\>vs\</span\> IT Care Center](https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center)

# Compare sDesk vs IT Care Center

Canonical: https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center

> Detailed comparison between sDesk and IT Care Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | sDesk | IT Care Center |
| **Overall rating** | - | 4.6/5 |
| **Total Reviews** | 0 | 9 |
| **Starting Price** | £35.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | - | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### sDesk

IT professionals, managed IT services providers, and businesses looking to improve their IT service management operations

### IT Care Center

Businesses of all sizes and sectors

## Key features

### sDesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Dashboard Creation
- Help Desk Management
- Incident Management Software
- Multi-Channel Communication
- Prioritization
- Problem Management
- Project Management Software
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback

### IT Care Center

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Dashboard Creation
- Help Desk Management
- Incident Management Software
- Multi-Channel Communication
- Prioritization
- Problem Management
- Project Management Software
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback

## Links

- [View sDesk Profile](https://www.capterra.co.il/software/1021988/sdesk)
- [View IT Care Center Profile](https://www.capterra.co.il/software/1055361/it-care-center)
- [View Original Comparison](https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare sDesk vs IT Care Center - Capterra Israel 2026","description":"Compare sDesk vs IT Care Center and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center","about":[{"@id":"https://www.capterra.co.il/software/1021988/sdesk#software"},{"@id":"https://www.capterra.co.il/software/1055361/it-care-center#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"sDesk","description":"sDesk is IT service management software that provides tools to manage requests, changes, problems, and major incidents. The cloud-based software integrates with Azure AD and offers automation, reporting, and a dashboard to monitor service agreements and user communication. sDesk runs on Amazon Web Services for quick updates and high availability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd0eb1bb-a58d-42f9-bb13-c9a03a7d0ee1.png","url":"https://www.capterra.co.il/software/1021988/sdesk","@id":"https://www.capterra.co.il/software/1021988/sdesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"35","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"IT Care Center","description":"IT Care Center is both cloud-based and on-prem IT Service Management (ITSM) platform designed to streamline IT operations. Fully ITIL-ready, ITCC unifies IT processes like Asset Management, Incident Management, Service Catalog, and more in a single, scalable solution. With IT Care Center, you can:\nCentralize IT activities across your organization.\nAutomate workflows and manage complex processes effortlessly.\nGain real-time insights with built-in analytics and visual BOT flows, eliminating the need for third-party tools.\nITCC is trusted by businesses worldwide to simplify ITSM and scale their operations with speed and efficiency. Transform your IT processes today with IT Care Center.","url":"https://www.capterra.co.il/software/1055361/it-care-center","@id":"https://www.capterra.co.il/software/1055361/it-care-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Software","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"sDesk vs IT Care Center","position":3,"item":"https://www.capterra.co.il/compare/1021988/1055361/sdesk/vs/it-care-center","@type":"ListItem"}]}]}
</script>
