---
description: Compare sDesk vs Requestia IT Service Management and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare sDesk vs Requestia IT Service Management - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [sDesk \<span\>vs\</span\> Requestia IT Service Management](https://www.capterra.co.il/compare/1021988/1050960/sdesk/vs/requestia-it-service-management)

# Compare sDesk vs Requestia IT Service Management

Canonical: https://www.capterra.co.il/compare/1021988/1050960/sdesk/vs/requestia-it-service-management

> Detailed comparison between sDesk and Requestia IT Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | sDesk | Requestia IT Service Management |
| **Overall rating** | - | 4.7/5 |
| **Total Reviews** | 0 | 16 |
| **Starting Price** | £35.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | - | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, Phone Support |
| **Training Software** | Live Online, Documentation, Videos | Live Online |

## Best for

### sDesk

IT professionals, managed IT services providers, and businesses looking to improve their IT service management operations

### Requestia IT Service Management

Requestia IT Service Management is suitable for medium-sized to large enterprises that target medium to high process maturity levels.

## Key features

### sDesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Customizable Branding
- Dashboard Creation
- Help Desk Management
- Incident Management Software
- Problem Management
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Surveys & Feedback

### Requestia IT Service Management

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Tracking Software
- Change Management Software
- Configuration Management
- Dashboard Creation
- Help Desk Management
- Incident Management Software
- Problem Management
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Surveys & Feedback

## Links

- [View sDesk Profile](https://www.capterra.co.il/software/1021988/sdesk)
- [View Requestia IT Service Management Profile](https://www.capterra.co.il/software/1050960/requestia-it-service-management)
- [View Original Comparison](https://www.capterra.co.il/compare/1021988/1050960/sdesk/vs/requestia-it-service-management)

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