---
description: Compare LiveAgent vs WeKall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs WeKall - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> WeKall](https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall)

# Compare LiveAgent vs WeKall

Canonical: https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall

> Detailed comparison between LiveAgent and WeKall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | WeKall |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1789 | 40 |
| **Starting Price** | US$15.00 | US$17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### WeKall

Small businesses, Medium companies

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Unified Communications Software

### WeKall

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Unified Communications Software

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View WeKall Profile](https://www.capterra.co.il/software/201461/wekall)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs WeKall - Capterra Israel 2026","description":"Compare LiveAgent vs WeKall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall","about":[{"@id":"https://www.capterra.co.il/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.il/software/201461/wekall#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a cloud-based customer service platform that brings all customer communication channels into one dashboard. Teams manage emails, live chats, phone calls, social media messages, and self-service portals without switching between tools.\n\nBusinesses use LiveAgent to handle customer inquiries from Facebook, Instagram, WhatsApp, Viber, Telegram, and X alongside email and phone. The built-in call center supports inbound and outbound calls with IVR, call recording, and automatic call distribution. A knowledge base builder lets teams publish help articles and customer forums to reduce incoming ticket volume.\n\nCore features include a multichannel ticketing inbox, proactive live chat invitations, automation rules, SLA management, canned responses, time tracking, agent collision detection, gamification, and reporting. Over 200 integrations and 43+ languages are supported.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.capterra.co.il/software/102188/liveagent","@id":"https://www.capterra.co.il/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1789},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"WeKall","description":"WeKall is a Spanish-language business phone company in the cloud, which seeks to increase your sales, in addition to improving your customer service. This professional telephone system is available for all types of companies, from micro to large companies, delivering the highest quality standards offered by the industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1e14454f-8fa2-400f-a1b1-b62de7622f53.png","url":"https://www.capterra.co.il/software/201461/wekall","@id":"https://www.capterra.co.il/software/201461/wekall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":40},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs WeKall","position":3,"item":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall","@type":"ListItem"}]}]}
</script>
