---
description: Compare LiveAgent vs WeKall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs WeKall - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> WeKall](https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall)

# Compare LiveAgent vs WeKall

Canonical: https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall

> Detailed comparison between LiveAgent and WeKall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | WeKall |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1781 | 39 |
| **Starting Price** | US$15.00 | US$17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### WeKall

Small businesses, Medium companies

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Unified Communications Software

### WeKall

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Unified Communications Software

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View WeKall Profile](https://www.capterra.co.il/software/201461/wekall)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs WeKall - Capterra Israel 2026","description":"Compare LiveAgent vs WeKall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall","about":[{"@id":"https://www.capterra.co.il/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.il/software/201461/wekall#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8326cad2-1f67-48d1-bb5f-a23a8d6798ba.jpeg","url":"https://www.capterra.co.il/software/102188/liveagent","@id":"https://www.capterra.co.il/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1781},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"WeKall","description":"WeKall is a Spanish-language business phone company in the cloud, which seeks to increase your sales, in addition to improving your customer service. This professional telephone system is available for all types of companies, from micro to large companies, delivering the highest quality standards offered by the industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1e14454f-8fa2-400f-a1b1-b62de7622f53.png","url":"https://www.capterra.co.il/software/201461/wekall","@id":"https://www.capterra.co.il/software/201461/wekall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":39},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance Software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgent vs WeKall","position":3,"item":"https://www.capterra.co.il/compare/102188/201461/liveagent/vs/wekall","@type":"ListItem"}]}]}
</script>
