---
description: Compare LiveAgent vs Userpilot and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Userpilot - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Userpilot](https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot)

# Compare LiveAgent vs Userpilot

Canonical: https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot

> Detailed comparison between LiveAgent and Userpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Userpilot |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1781 | 57 |
| **Starting Price** | US$15.00 | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Userpilot

Product, UX, Product Marketing and Customer Success teams.

## Key features

### LiveAgent

- API
- Activity Tracking
- Call Tracking Software
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Customizable Templates
- Engagement Tracking
- Monitoring
- Onboarding Software
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback

### Userpilot

- API
- Activity Tracking
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Customizable Templates
- Engagement Tracking
- Monitoring
- Onboarding Software
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View Userpilot Profile](https://www.capterra.co.il/software/179187/userpilot)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Userpilot - Capterra Israel 2026","description":"Compare LiveAgent vs Userpilot and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot","about":[{"@id":"https://www.capterra.co.il/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.il/software/179187/userpilot#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8326cad2-1f67-48d1-bb5f-a23a8d6798ba.jpeg","url":"https://www.capterra.co.il/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1781,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Userpilot","description":"Userpilot is a no-code product growth platform that helps product teams build personalized in-app onboarding and engagement experiences, view insightful product analytics, and deploy user feedback surveys. Ready to increase growth metrics at every stage of the user journey? Talk to us about how we can help you with improving trial to paid, feature adoption, new feature releases, and user retention. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce. NEW: Custom Dashboards. Build bespoke dashboards in 2 ways – drag and drop your favorite reports or use a ready-made template.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/12740e3c-9291-48e9-9634-c2d5723afbec.png","url":"https://www.capterra.co.il/software/179187/userpilot","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/179187/userpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":57,"ratingValue":4.6},"offers":{"price":"249","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance Software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgent vs Userpilot","position":3,"item":"https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/102188/179187/liveagent/vs/userpilot#breadcrumblist"}]}
</script>