---
description: Compare LiveAgent vs Unless and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Unless - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Unless](https://www.capterra.co.il/compare/102188/176246/liveagent/vs/unless)

# Compare LiveAgent vs Unless

Canonical: https://www.capterra.co.il/compare/102188/176246/liveagent/vs/unless

> Detailed comparison between LiveAgent and Unless. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Unless |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1781 | 50 |
| **Starting Price** | US$15.00 | €1,499.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Unless

The target audience of UNLESS consists of medium to large organizations from regulated sectors in the European Union, like financial services, healthcare, and insurance.

## Key features

### LiveAgent

- API
- Call Tracking Software
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customer Engagement Software
- Customer History
- Customizable Forms
- Customizable Templates
- Multi-Channel Communication
- Onboarding Software
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Support Ticket Management
- Task Automation
- Website Integration

### Unless

- API
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customer Engagement Software
- Customer History
- Customizable Forms
- Customizable Templates
- Multi-Channel Communication
- Onboarding Software
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Support Ticket Management
- Task Automation
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View Unless Profile](https://www.capterra.co.il/software/176246/unless)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/176246/liveagent/vs/unless)

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