---
description: Compare LiveAgent vs Kommunicate and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Kommunicate - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Kommunicate](https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate)

# Compare LiveAgent vs Kommunicate

Canonical: https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate

> Detailed comparison between LiveAgent and Kommunicate. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Kommunicate |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1786 | 43 |
| **Starting Price** | US$15.00 | US$40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Kommunicate

Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Call Tracking Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Customer Communication
- Customer Database
- File Sharing Software
- Lead Capture Software
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Kommunicate

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Customer Communication
- Customer Database
- File Sharing Software
- Lead Capture Software
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View Kommunicate Profile](https://www.capterra.co.il/software/172677/kommunicate)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Kommunicate - Capterra Israel 2026","description":"Compare LiveAgent vs Kommunicate and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate","about":[{"@id":"https://www.capterra.co.il/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.il/software/172677/kommunicate#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f2d5fe00-acad-42ba-9aa3-5a7c98da7823.jpeg","url":"https://www.capterra.co.il/software/102188/liveagent","@id":"https://www.capterra.co.il/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1786},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Kommunicate","description":"Kommunicate lets you create AI agents trained on your company data sources, including website content, documents (PDFs, DOCX files, spreadsheets, and images), and help center articles already built on Zendesk and Salesforce knowledge bases.\n\nDeploy your AI agent across chat, email, voice, and messaging channels such as WhatsApp, Instagram, Telegram, Viber, and more.\n\nCustomize the AI agent to respond in your brand's tone of voice and ground it in your company data to deliver accurate, relevant, and up-to-date information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/52cf8465-98fe-415f-b999-5ac1af2f8acd.png","url":"https://www.capterra.co.il/software/172677/kommunicate","@id":"https://www.capterra.co.il/software/172677/kommunicate#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":43},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance Software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgent vs Kommunicate","position":3,"item":"https://www.capterra.co.il/compare/102188/172677/liveagent/vs/kommunicate","@type":"ListItem"}]}]}
</script>