---
description: Compare LiveAgent vs Mattermost and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Mattermost - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Mattermost](https://www.capterra.co.il/compare/102188/170524/liveagent/vs/mattermost)

# Compare LiveAgent vs Mattermost

Canonical: https://www.capterra.co.il/compare/102188/170524/liveagent/vs/mattermost

> Detailed comparison between LiveAgent and Mattermost. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Mattermost |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1754 | 168 |
| **Starting Price** | US$15.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Mattermost

Multi-channel internal communication \&amp; collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Call Tracking Software
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Discussions/Forums
- File Sharing Software
- File Transfer
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- Screen Sharing Software
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Task Management Software
- Transcripts/Chat History

### Mattermost

- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Discussions/Forums
- File Sharing Software
- File Transfer
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- Screen Sharing Software
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Task Management Software
- Transcripts/Chat History

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View Mattermost Profile](https://www.capterra.co.il/software/170524/mattermost)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/170524/liveagent/vs/mattermost)

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