---
description: Compare LiveAgent vs Mava and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Mava - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Mava](https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava)

# Compare LiveAgent vs Mava

Canonical: https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava

> Detailed comparison between LiveAgent and Mava. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Mava |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1789 | 31 |
| **Starting Price** | US$15.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### Mava

Community-driven companies (Web3, Gaming, AI tools, B2B SaaS...)

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Call Tracking Software
- Chat/Messaging
- Chatbot Software
- Configurable Workflow
- Customer Communication
- Customer History
- Dashboard Software
- Email Management Software
- Inbox Management
- Multi-Channel Communication
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management Software

### Mava

- API
- Alerts/Escalation
- Chat/Messaging
- Chatbot Software
- Configurable Workflow
- Customer Communication
- Customer History
- Dashboard Software
- Email Management Software
- Inbox Management
- Multi-Channel Communication
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View Mava Profile](https://www.capterra.co.il/software/1060576/mava)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Mava - Capterra Israel 2026","description":"Compare LiveAgent vs Mava and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava","about":[{"@id":"https://www.capterra.co.il/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.il/software/1060576/mava#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"LiveAgent","description":"LiveAgent is a cloud-based customer service platform that brings all customer communication channels into one dashboard. Teams manage emails, live chats, phone calls, social media messages, and self-service portals without switching between tools.\n\nBusinesses use LiveAgent to handle customer inquiries from Facebook, Instagram, WhatsApp, Viber, Telegram, and X alongside email and phone. The built-in call center supports inbound and outbound calls with IVR, call recording, and automatic call distribution. A knowledge base builder lets teams publish help articles and customer forums to reduce incoming ticket volume.\n\nCore features include a multichannel ticketing inbox, proactive live chat invitations, automation rules, SLA management, canned responses, time tracking, agent collision detection, gamification, and reporting. Over 200 integrations and 43+ languages are supported.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.capterra.co.il/software/102188/liveagent","@id":"https://www.capterra.co.il/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1789,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Mava","description":"Mava is an AI-first customer support software for managing a critical community spread across multiple channels.\n\nAnswer support tickets coming from web chat, email, Discord and Telegram from one shared inbox.\n\nTrack and evaluate support metrics to improve your operations.\n\nTrain AI to automatically answer within private tickets &amp; community channels in 100+ languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/20b5d93b-383c-4e9c-aa7b-2dcd25473b29.png","url":"https://www.capterra.co.il/software/1060576/mava","@id":"https://www.capterra.co.il/software/1060576/mava#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":31,"ratingValue":4.8},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Mava","position":3,"item":"https://www.capterra.co.il/compare/102188/1060576/liveagent/vs/mava","@type":"ListItem"}]}]}
</script>