17 years helping Israeli businesses
choose better software
LiveAgent vs Desku
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Starting Price
US$15.00/month
US$39.00/month
Ratings
Overall
4.7 (1,640)Overall
4.7 (36)Best for
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Desku aims to be leading AI First Customer Service Software for Hyper growth companies in USA, UK, Australia and India
Features
- API
- Customer Database
- Customizable Reports
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software
- API
- Customer Database
- Customizable Reports
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat