---
description: Compare LiveAgent vs MEDAD Library Services Platform and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare LiveAgent vs MEDAD Library Services Platform - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> MEDAD Library Services Platform](https://www.capterra.co.il/compare/102188/1032465/liveagent/vs/medad-library-services-platform)

# Compare LiveAgent vs MEDAD Library Services Platform

Canonical: https://www.capterra.co.il/compare/102188/1032465/liveagent/vs/medad-library-services-platform

> Detailed comparison between LiveAgent and MEDAD Library Services Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | MEDAD Library Services Platform |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 1753 | 5 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### MEDAD Library Services Platform

MEDAD LSP serves libraries seeking modernization and seamless user experience, including public, academic, school, and special libraries and information centers.

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Call Tracking Software
- Catalog Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Full Text Search
- Real-Time Chat
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Single Sign On Software
- Video Support

### MEDAD Library Services Platform

- API
- Access Controls/Permissions
- Catalog Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Full Text Search
- Real-Time Chat
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Single Sign On Software
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View MEDAD Library Services Platform Profile](https://www.capterra.co.il/software/1032465/medad-library-services-platform)
- [View Original Comparison](https://www.capterra.co.il/compare/102188/1032465/liveagent/vs/medad-library-services-platform)

-----

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