---
description: Get detailed information about eGain Suite usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eGain Suite Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [eGain Suite](/software/232/egain-suite) > [eGain Suite Alternatives](https://www.capterra.co.il/alternatives/232/egain-suite)

# Alternatives to eGain Suite

Canonical: https://www.capterra.co.il/alternatives/232/egain-suite

> Explore the top alternatives to eGain Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/124981/egain-suite/vs/freshdesk)
2. **Viber** — 4.4/5 (4059 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
   - [View profile](https://www.capterra.co.il/software/180348/viber)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/180348/egain-suite/vs/viber)
3. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.co.il/software/167015/text-request)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/167015/egain-suite/vs/text-request)
4. **Wati** — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
   - [View profile](https://www.capterra.co.il/software/204314/wati)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/204314/egain-suite/vs/wati)
5. **Slack** — 4.7/5 (24103 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.il/software/135003/slack)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/135003/egain-suite/vs/slack)
6. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/102188/egain-suite/vs/liveagent)
7. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/62194/egain-suite/vs/livechat)
8. **Tremendous** — 4.8/5 (477 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and money at scale.
   - [View profile](https://www.capterra.co.il/software/197141/tremendous-rewards)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/197141/egain-suite/vs/tremendous-rewards)
9. **Zoho CRM** — 4.3/5 (6973 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.co.il/software/155928/zoho-crm)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/155928/egain-suite/vs/zoho-crm)
10. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.co.il/software/134347/intercom)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/134347/egain-suite/vs/intercom)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.il/software/136189/salesforce)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/136189/egain-suite/vs/salesforce)
12. **Kangaroo** — 4.9/5 (250 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
    - [View profile](https://www.capterra.co.il/software/149363/kangaroo-rewards)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/149363/egain-suite/vs/kangaroo-rewards)
13. **Pendo** — 4.5/5 (238 reviews) — Improve the customer experience with Pendo. Curate the perfect first impression with an intuitive, frustration-free experience.
    - [View profile](https://www.capterra.co.il/software/151951/pendo-platform)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/151951/egain-suite/vs/pendo-platform)
14. **Lucky Orange** — 4.7/5 (260 reviews) — See firsthand how customers experience your website. Use Discovery AI to get insights from your data fast. Trusted by 500,000+ sites.
    - [View profile](https://www.capterra.co.il/software/150695/lucky-orange)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/150695/egain-suite/vs/lucky-orange)
15. **Hootsuite** — 4.4/5 (3796 reviews) — Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
    - [View profile](https://www.capterra.co.il/software/121701/hootsuite)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/121701/egain-suite/vs/hootsuite)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/232/egain-suite)
- [View Product Profile](https://www.capterra.co.il/software/232/egain-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/246090/eGain-Suite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/232/egain-suite> |
| en-AU | <https://www.capterra.com.au/alternatives/232/egain-suite> |
| en-CA | <https://www.capterra.ca/alternatives/232/egain-suite> |
| en-GB | <https://www.capterra.co.uk/alternatives/232/egain-suite> |
| en-IE | <https://www.capterra.ie/alternatives/232/egain-suite> |
| en-IL | <https://www.capterra.co.il/alternatives/232/egain-suite> |
| en-IN | <https://www.capterra.in/alternatives/232/egain-suite> |
| en-NZ | <https://www.capterra.co.nz/alternatives/232/egain-suite> |
| en-SG | <https://www.capterra.com.sg/alternatives/232/egain-suite> |
| en-ZA | <https://www.capterra.co.za/alternatives/232/egain-suite> |

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