---
description: Get detailed information about eGain Suite usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eGain Suite Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [eGain Suite](/software/232/egain-suite) > [eGain Suite Alternatives](https://www.capterra.co.il/alternatives/232/egain-suite)

# Alternatives to eGain Suite

Canonical: https://www.capterra.co.il/alternatives/232/egain-suite

> Explore the top alternatives to eGain Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/124981/egain-suite/vs/freshdesk)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/102188/egain-suite/vs/liveagent)
3. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/62194/egain-suite/vs/livechat)
4. **Whatfix** — 4.6/5 (77 reviews) — Whatfix helps enterprises control, accelerate and optimize software adoption to drive outcomes from their technology investments.
   - [View profile](https://www.capterra.co.il/software/143008/whatfix)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/143008/egain-suite/vs/whatfix)
5. **Freshdesk Omni** — 3.7/5 (6 reviews) — Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.
   - [View profile](https://www.capterra.co.il/software/1052970/Freshdesk-Omni)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/1052970/egain-suite/vs/Freshdesk-Omni)
6. **Zoho CRM** — 4.3/5 (7003 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.co.il/software/155928/zoho-crm)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/155928/egain-suite/vs/zoho-crm)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/164283/egain-suite/vs/zendesk)
8. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/113540/egain-suite/vs/bitrix24)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/169505/egain-suite/vs/zoho-desk)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.il/software/136189/salesforce)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/136189/egain-suite/vs/salesforce)
11. **Thryv** — 4.2/5 (538 reviews) — Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.
    - [View profile](https://www.capterra.co.il/software/156926/thryv)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/156926/egain-suite/vs/thryv)
12. **Creatio AI CRM** — 4.7/5 (151 reviews) — New Era of CRM: Built on AI. Ready to act
    - [View profile](https://www.capterra.co.il/software/130149/bpm-online-crm)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/130149/egain-suite/vs/bpm-online-crm)
13. **WalkMe** — 4.4/5 (63 reviews) — WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI.
    - [View profile](https://www.capterra.co.il/software/131194/walkme)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/131194/egain-suite/vs/walkme)
14. **TeamSupport** — 4.5/5 (850 reviews) — AI-driven, all-in-one Customer Experience Platform for B2B SaaS that unites support with onboarding, churn prevention \& upsell motions.
    - [View profile](https://www.capterra.co.il/software/87908/teamsupport)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/87908/egain-suite/vs/teamsupport)
15. **Userlane** — 4.5/5 (47 reviews) — Userlane measures software adoption, assists users in-app, and proves impact with HEART Score. Vendor-neutral. Built for enterprise.
    - [View profile](https://www.capterra.co.il/software/157465/userlane)
    - [Compare vs eGain Suite](https://www.capterra.co.il/compare/232/157465/egain-suite/vs/userlane)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Library Automation Software](https://www.capterra.co.il/directory/30022/library-automation/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/232/egain-suite)
- [View Product Profile](https://www.capterra.co.il/software/232/egain-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/246090/eGain-Suite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/232/egain-suite> |
| en-AU | <https://www.capterra.com.au/alternatives/232/egain-suite> |
| en-CA | <https://www.capterra.ca/alternatives/232/egain-suite> |
| en-GB | <https://www.capterra.co.uk/alternatives/232/egain-suite> |
| en-IE | <https://www.capterra.ie/alternatives/232/egain-suite> |
| en-IL | <https://www.capterra.co.il/alternatives/232/egain-suite> |
| en-IN | <https://www.capterra.in/alternatives/232/egain-suite> |
| en-NZ | <https://www.capterra.co.nz/alternatives/232/egain-suite> |
| en-SG | <https://www.capterra.com.sg/alternatives/232/egain-suite> |
| en-ZA | <https://www.capterra.co.za/alternatives/232/egain-suite> |

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