---
description: Get detailed information about Alana usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alana Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Alana](/software/215759/alana) > [Alana Alternatives](https://www.capterra.co.il/alternatives/215759/alana)

# Alternatives to Alana

Canonical: https://www.capterra.co.il/alternatives/215759/alana

> Explore the top alternatives to Alana. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Alana](https://www.capterra.co.il/compare/102188/215759/liveagent/vs/alana)
2. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Alana](https://www.capterra.co.il/compare/62194/215759/livechat/vs/alana)
3. **Pipedrive** — 4.5/5 (3062 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
   - [View profile](https://www.capterra.co.il/software/132666/pipedrive)
   - [Compare vs Alana](https://www.capterra.co.il/compare/132666/215759/pipedrive/vs/alana)
4. **Tidio** — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs Alana](https://www.capterra.co.il/compare/144040/215759/tidio-chat/vs/alana)
5. **Cresta** — 5.0/5 (2 reviews) — Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts
   - [View profile](https://www.capterra.co.il/software/202635/cresta)
   - [Compare vs Alana](https://www.capterra.co.il/compare/202635/215759/cresta/vs/alana)
6. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide a cost-effective AI-powered chatbot solution that can be deployed across multiple verticals in a period of just 4 weeks.
   - [View profile](https://www.capterra.co.il/software/188017/chatbot2go)
   - [Compare vs Alana](https://www.capterra.co.il/compare/188017/215759/chatbot2go/vs/alana)
7. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is a Reputation \& Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, \& grow sales.
   - [View profile](https://www.capterra.co.il/software/152997/birdeye)
   - [Compare vs Alana](https://www.capterra.co.il/compare/152997/215759/birdeye/vs/alana)
8. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.co.il/software/158117/freshchat)
   - [Compare vs Alana](https://www.capterra.co.il/compare/158117/215759/freshchat/vs/alana)
9. **SAS Viya** — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
   - [View profile](https://www.capterra.co.il/software/1043140/sas-viya)
   - [Compare vs Alana](https://www.capterra.co.il/compare/215759/1043140/alana/vs/sas-viya)
10. **ChatBot** — 4.6/5 (66 reviews) — Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place.
    - [View profile](https://www.capterra.co.il/software/166420/chatbot)
    - [Compare vs Alana](https://www.capterra.co.il/compare/166420/215759/chatbot/vs/alana)
11. **Social Intents** — 4.7/5 (10 reviews) — Engage website visitors instantly through seamless AI chatbot and live chat integrations with Microsoft Teams, Slack, Google Chat.
    - [View profile](https://www.capterra.co.il/software/211547/social-intents)
    - [Compare vs Alana](https://www.capterra.co.il/compare/211547/215759/social-intents/vs/alana)
12. **VIVI** — 4.0/5 (4 reviews) — VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc.
    - [View profile](https://www.capterra.co.il/software/1051181/vivi)
    - [Compare vs Alana](https://www.capterra.co.il/compare/215759/1051181/alana/vs/vivi)
13. **Blip** (0 reviews) — Blip es un software de comunicación con clientes que automatiza conversaciones personalizadas en canales digitales para empresas.
    - [View profile](https://www.capterra.co.il/software/1075456/Blip)
    - [Compare vs Alana](https://www.capterra.co.il/compare/215759/1075456/alana/vs/Blip)
14. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.co.il/software/1072329/Sobot)
    - [Compare vs Alana](https://www.capterra.co.il/compare/215759/1072329/alana/vs/Sobot)
15. **Outreach** — 4.4/5 (311 reviews) — Cloud-based revenue workflow platform for sales teams with pipeline management, forecasting, conversation intelligence, and AI-powered.
    - [View profile](https://www.capterra.co.il/software/159318/outreach)
    - [Compare vs Alana](https://www.capterra.co.il/compare/159318/215759/outreach/vs/alana)

## Related Categories

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/215759/alana)
- [View Product Profile](https://www.capterra.co.il/software/215759/alana)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/215759/Alana/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/215759/alana> |
| en-AU | <https://www.capterra.com.au/alternatives/215759/alana> |
| en-CA | <https://www.capterra.ca/alternatives/215759/alana> |
| en-GB | <https://www.capterra.co.uk/alternatives/215759/alana> |
| en-IE | <https://www.capterra.ie/alternatives/215759/alana> |
| en-IL | <https://www.capterra.co.il/alternatives/215759/alana> |
| en-IN | <https://www.capterra.in/alternatives/215759/alana> |
| en-NZ | <https://www.capterra.co.nz/alternatives/215759/alana> |
| en-SG | <https://www.capterra.com.sg/alternatives/215759/alana> |
| en-ZA | <https://www.capterra.co.za/alternatives/215759/alana> |
| pt | <https://www.capterra.com.br/alternatives/215759/alana> |
| pt-PT | <https://www.capterra.pt/alternatives/215759/alana> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Alana","description":"Find the best Alana alternatives at a glance on Capterra Israel. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.co.il/alternatives/215759/alana","about":{"@id":"https://www.capterra.co.il/alternatives/215759/alana#software"},"breadcrumb":{"@id":"https://www.capterra.co.il/alternatives/215759/alana#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/alternatives/215759/alana#webpage","isPartOf":{"@id":"https://www.capterra.co.il/#website"},"mainEntity":{"@id":"https://www.capterra.co.il/alternatives/215759/alana#software"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"Alana","url":"https://www.capterra.co.il/software/215759/alana","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/215759/alana#software","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":25,"ratingValue":4.8}},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/alternatives/215759/alana#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Alana","position":3,"item":"/software/215759/alana","@type":"ListItem"},{"name":"Alana Alternatives","position":4,"item":"https://www.capterra.co.il/alternatives/215759/alana","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Alana Alternatives - Capterra Israel 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.co.il/alternatives/215759/alana#itemlist","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.co.il/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.il/software/62194/livechat","@type":"ListItem"},{"name":"Pipedrive","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.co.il/software/132666/pipedrive","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.il/software/144040/tidio-chat","@type":"ListItem"},{"name":"Cresta","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ebe1464-69f3-4b5b-83dc-3b0e2405cda2.png","url":"https://www.capterra.co.il/software/202635/cresta","@type":"ListItem"},{"name":"Enterprise Bot","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.capterra.co.il/software/188017/chatbot2go","@type":"ListItem"},{"name":"Birdeye","position":7,"image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.capterra.co.il/software/152997/birdeye","@type":"ListItem"},{"name":"Freshchat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.co.il/software/158117/freshchat","@type":"ListItem"},{"name":"SAS Viya","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22936991-b5fd-4428-8f97-fdcb44259d5d.jpeg","url":"https://www.capterra.co.il/software/1043140/sas-viya","@type":"ListItem"},{"name":"ChatBot","position":10,"image":"https://images.g2crowd.com/uploads/product/image/f06b20b852a8cb9a1da78d03a13e5b79/chatbot.png","url":"https://www.capterra.co.il/software/166420/chatbot","@type":"ListItem"},{"name":"Social Intents","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/866fe016-2f1b-4abe-8fb0-7c981828d157.png","url":"https://www.capterra.co.il/software/211547/social-intents","@type":"ListItem"},{"name":"VIVI","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9afb585f-20ce-4449-b381-af692b185550.png","url":"https://www.capterra.co.il/software/1051181/vivi","@type":"ListItem"},{"name":"Blip","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/058495ec-36b6-4456-a5b6-41f532c9ba47.jpeg","url":"https://www.capterra.co.il/software/1075456/Blip","@type":"ListItem"},{"name":"Sobot Nexus","position":14,"image":"https://images.g2crowd.com/uploads/product/image/95f212905cfe2d1eea63c56227a89024/sobot-nexus.png","url":"https://www.capterra.co.il/software/1072329/Sobot","@type":"ListItem"},{"name":"Outreach","position":15,"image":"https://images.g2crowd.com/uploads/product/image/53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png","url":"https://www.capterra.co.il/software/159318/outreach","@type":"ListItem"}],"numberOfItems":15}
</script>