---
description: Get detailed information about Cisco Unified Contact Center Express usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Unified Contact Center Express Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Cisco Unified Contact Center Express](/software/212123/cisco-unified-contact-center-express) > [Cisco Unified Contact Center Express Alternatives](https://www.capterra.co.il/alternatives/212123/cisco-unified-contact-center-express)

# Alternatives to Cisco Unified Contact Center Express

Canonical: https://www.capterra.co.il/alternatives/212123/cisco-unified-contact-center-express

> Explore the top alternatives to Cisco Unified Contact Center Express. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.il/software/134775/incontact-call-center-software)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/134775/212123/incontact-call-center-software/vs/cisco-unified-contact-center-express)
2. **Assembled** — 4.7/5 (85 reviews) — AI-powered workforce management with accurate forecasting, flexible scheduling, and real-time visibility across AI and human support.
   - [View profile](https://www.capterra.co.il/software/195644/assembled)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/195644/212123/assembled/vs/cisco-unified-contact-center-express)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.co.il/software/110588/calabrio-one-suite)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/110588/212123/calabrio-one-suite/vs/cisco-unified-contact-center-express)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.co.il/software/21409/genesys-cloud)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/21409/212123/genesys-cloud/vs/cisco-unified-contact-center-express)
5. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.il/software/132405/five9)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/132405/212123/five9/vs/cisco-unified-contact-center-express)
6. **TCN** — 4.5/5 (59 reviews) — TCN provides scalable contact center software solutions to meet your needs. Reach your goals and leverage easy integration.
   - [View profile](https://www.capterra.co.il/software/84252/tcn)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/84252/212123/tcn/vs/cisco-unified-contact-center-express)
7. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
   - [View profile](https://www.capterra.co.il/software/132852/talkdesk)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/132852/212123/talkdesk/vs/cisco-unified-contact-center-express)
8. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
   - [View profile](https://www.capterra.co.il/software/132179/ringcentral-engage-voice)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/132179/212123/ringcentral-engage-voice/vs/cisco-unified-contact-center-express)
9. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
   - [View profile](https://www.capterra.co.il/software/135636/kixie-powercall)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/135636/212123/kixie-powercall/vs/cisco-unified-contact-center-express)
10. **Insightful** — 4.8/5 (253 reviews) — Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
    - [View profile](https://www.capterra.co.il/software/142813/Insightful)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/142813/212123/Insightful/vs/cisco-unified-contact-center-express)
11. **Teamlead** — 4.6/5 (10 reviews) — With Teamlead, every customer service team — big or small — can predict their workload and automatically schedule their agents.
    - [View profile](https://www.capterra.co.il/software/1011341/rooster-planner)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/212123/1011341/cisco-unified-contact-center-express/vs/rooster-planner)
12. **RingCX** — 4.2/5 (263 reviews) — RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
    - [View profile](https://www.capterra.co.il/software/154951/ringcentral-contact-center)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/154951/212123/ringcentral-contact-center/vs/cisco-unified-contact-center-express)
13. **Aspect Workforce** — 4.2/5 (251 reviews) — All-in-one WFM for large contact centers: boost efficiency with forecasting \& analytics, drive agent engagement via self-service tools.
    - [View profile](https://www.capterra.co.il/software/160354/alvaria)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/160354/212123/alvaria/vs/cisco-unified-contact-center-express)
14. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.co.il/software/161523/contactnow)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/161523/212123/contactnow/vs/cisco-unified-contact-center-express)
15. **ZIWO** — 4.6/5 (110 reviews) — ZIWO is a Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
    - [View profile](https://www.capterra.co.il/software/171265/ziwo)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.co.il/compare/171265/212123/ziwo/vs/cisco-unified-contact-center-express)

## Related Categories

- [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Call Center Workforce Management Software](https://www.capterra.co.il/directory/32607/call-center-workforce-management/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/212123/cisco-unified-contact-center-express)
- [View Product Profile](https://www.capterra.co.il/software/212123/cisco-unified-contact-center-express)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212123/Cisco-Unified-Contact-Center-Express/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/212123/cisco-unified-contact-center-express> |
| en-AU | <https://www.capterra.com.au/alternatives/212123/cisco-unified-contact-center-express> |
| en-CA | <https://www.capterra.ca/alternatives/212123/cisco-unified-contact-center-express> |
| en-GB | <https://www.capterra.co.uk/alternatives/212123/cisco-unified-contact-center-express> |
| en-IE | <https://www.capterra.ie/alternatives/212123/cisco-unified-contact-center-express> |
| en-IL | <https://www.capterra.co.il/alternatives/212123/cisco-unified-contact-center-express> |
| en-IN | <https://www.capterra.in/alternatives/212123/cisco-unified-contact-center-express> |
| en-NZ | <https://www.capterra.co.nz/alternatives/212123/cisco-unified-contact-center-express> |
| en-SG | <https://www.capterra.com.sg/alternatives/212123/cisco-unified-contact-center-express> |
| en-ZA | <https://www.capterra.co.za/alternatives/212123/cisco-unified-contact-center-express> |

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