---
description: Get detailed information about Zammad usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zammad Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Zammad](/software/207587/zammad) > [Zammad Alternatives](https://www.capterra.co.il/alternatives/207587/zammad)

# Alternatives to Zammad

Canonical: https://www.capterra.co.il/alternatives/207587/zammad

> Explore the top alternatives to Zammad. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.co.il/software/144309/atera)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/144309/207587/atera/vs/zammad)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/102188/207587/liveagent/vs/zammad)
3. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.co.il/software/86962/bomgar)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/86962/207587/bomgar/vs/zammad)
4. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.il/software/152871/servicenow)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/152871/207587/servicenow/vs/zammad)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/169505/207587/zoho-desk/vs/zammad)
6. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/62194/207587/livechat/vs/zammad)
7. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
   - [View profile](https://www.capterra.co.il/software/182383/raiseaticket)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/182383/207587/raiseaticket/vs/zammad)
8. **Harmony** — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
   - [View profile](https://www.capterra.co.il/software/1086559/Harmony)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/207587/1086559/zammad/vs/Harmony)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software with built-in Help Desk: Support Queue, Support Team, per-contract billing, RMM and remote access in one tool.
   - [View profile](https://www.capterra.co.il/software/177094/supremo-remote-desktop)
   - [Compare vs Zammad](https://www.capterra.co.il/compare/177094/207587/supremo-remote-desktop/vs/zammad)
10. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
    - [View profile](https://www.capterra.co.il/software/107225/sysaid)
    - [Compare vs Zammad](https://www.capterra.co.il/compare/107225/207587/sysaid/vs/zammad)
11. **ISL Light** — 4.7/5 (779 reviews) — Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
    - [View profile](https://www.capterra.co.il/software/146892/isl-light)
    - [Compare vs Zammad](https://www.capterra.co.il/compare/146892/207587/isl-light/vs/zammad)
12. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.il/software/138769/jira-service-management)
    - [Compare vs Zammad](https://www.capterra.co.il/compare/138769/207587/jira-service-management/vs/zammad)
13. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.co.il/software/173025/help-desk-software)
    - [Compare vs Zammad](https://www.capterra.co.il/compare/173025/207587/help-desk-software/vs/zammad)
14. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.co.il/software/121317/teamdynamix)
    - [Compare vs Zammad](https://www.capterra.co.il/compare/121317/207587/teamdynamix/vs/zammad)
15. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.il/software/185973/helpdesk)
    - [Compare vs Zammad](https://www.capterra.co.il/compare/185973/207587/helpdesk/vs/zammad)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/207587/zammad)
- [View Product Profile](https://www.capterra.co.il/software/207587/zammad)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/207587/zammad> |
| de-AT | <https://www.capterra.at/alternatives/207587/zammad> |
| de-CH | <https://www.capterra.ch/alternatives/207587/zammad> |
| en | <https://www.capterra.com/p/207587/Zammad/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/207587/zammad> |
| en-AU | <https://www.capterra.com.au/alternatives/207587/zammad> |
| en-CA | <https://www.capterra.ca/alternatives/207587/zammad> |
| en-GB | <https://www.capterra.co.uk/alternatives/207587/zammad> |
| en-IE | <https://www.capterra.ie/alternatives/207587/zammad> |
| en-IL | <https://www.capterra.co.il/alternatives/207587/zammad> |
| en-IN | <https://www.capterra.in/alternatives/207587/zammad> |
| en-NZ | <https://www.capterra.co.nz/alternatives/207587/zammad> |
| en-SG | <https://www.capterra.com.sg/alternatives/207587/zammad> |
| en-ZA | <https://www.capterra.co.za/alternatives/207587/zammad> |

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