---
description: Get detailed information about ProProfs Help Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [ProProfs Help Desk Alternatives](https://www.capterra.co.il/alternatives/200141/proprofs-help-desk)

# Alternatives to ProProfs Help Desk

Canonical: https://www.capterra.co.il/alternatives/200141/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/102188/200141/liveagent/vs/proprofs-help-desk)
3. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
   - [View profile](https://www.capterra.co.il/software/152884/missive)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/152884/200141/missive/vs/proprofs-help-desk)
4. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
   - [View profile](https://www.capterra.co.il/software/142975/hiver)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/142975/200141/hiver/vs/proprofs-help-desk)
5. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.co.il/software/132901/front)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/132901/200141/front/vs/proprofs-help-desk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
7. **Help Scout** — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
   - [View profile](https://www.capterra.co.il/software/136909/help-scout)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/136909/200141/help-scout/vs/proprofs-help-desk)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.co.il/software/178819/engagebay-marketing)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.il/software/138769/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
10. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.co.il/software/182476/hubspot-service-hub)
    - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
11. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.il/software/144825/boss-solutions)
    - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
12. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.il/software/87908/teamsupport)
    - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.il/software/164283/zendesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/164283/200141/zendesk/vs/proprofs-help-desk)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
    - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.co.il/software/127562/topdesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.co.il/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.co.il/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/200141/proprofs-help-desk)
- [View Product Profile](https://www.capterra.co.il/software/200141/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200141/proprofs-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/200141/proprofs-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
| en | <https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200141/proprofs-help-desk> |
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| en-CA | <https://www.capterra.ca/alternatives/200141/proprofs-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/200141/proprofs-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/200141/proprofs-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/200141/proprofs-help-desk> |
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| en-NZ | <https://www.capterra.co.nz/alternatives/200141/proprofs-help-desk> |
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| es | <https://www.capterra.es/alternatives/200141/proprofs-help-desk> |
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| es-CR | <https://www.capterra.co.cr/alternatives/200141/proprofs-help-desk> |
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| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
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| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
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| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/200141/proprofs-help-desk> |
| sv | <https://www.capterra.se/alternatives/200141/proprofs-help-desk> |

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