---
description: Get detailed information about DigitalGenius usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DigitalGenius Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [DigitalGenius](/software/175964/digitalgenius) > [DigitalGenius Alternatives](https://www.capterra.co.il/alternatives/175964/digitalgenius)

# Alternatives to DigitalGenius

Canonical: https://www.capterra.co.il/alternatives/175964/digitalgenius

> Explore the top alternatives to DigitalGenius. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/144040/175964/tidio-chat/vs/digitalgenius)
2. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.co.il/software/21409/genesys-cloud)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/21409/175964/genesys-cloud/vs/digitalgenius)
3. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
   - [View profile](https://www.capterra.co.il/software/176610/cognigy-ai)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/176610/digitalgenius/vs/cognigy-ai)
4. **Ada** — 4.7/5 (15 reviews) — Cloud-based customer service platform that deploys AI agents to resolve inquiries across voice, chat, email, SMS, WhatsApp, and more.
   - [View profile](https://www.capterra.co.il/software/164470/ada-support)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/164470/175964/ada-support/vs/digitalgenius)
5. **My AskAI** — 4.5/5 (82 reviews) — An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets.
   - [View profile](https://www.capterra.co.il/software/1045517/my-askai)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/1045517/digitalgenius/vs/my-askai)
6. **Automation Anywhere Aisera Solutions** — 4.5/5 (2 reviews) — Cloud-based and on-premises agentic AI platform automating IT, HR, finance, and customer service tasks via AI agents and workflows.
   - [View profile](https://www.capterra.co.il/software/204926/ai-service-desk)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/204926/digitalgenius/vs/ai-service-desk)
7. **Moveo.AI** — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
   - [View profile](https://www.capterra.co.il/software/1035057/mveoai)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/1035057/digitalgenius/vs/mveoai)
8. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
   - [View profile](https://www.capterra.co.il/software/170736/vozy)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/170736/175964/vozy/vs/digitalgenius)
9. **Assembled** — 4.7/5 (85 reviews) — AI-powered customer service workforce management with predictive forecasting and flexible scheduling.
   - [View profile](https://www.capterra.co.il/software/195644/assembled)
   - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/195644/digitalgenius/vs/assembled)
10. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.co.il/software/192052/servicenow-customer-service-management)
    - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/192052/digitalgenius/vs/servicenow-customer-service-management)
11. **Smith.ai** — 4.9/5 (49 reviews) — Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes.
    - [View profile](https://www.capterra.co.il/software/181278/smith-ai-live-website-chat)
    - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/181278/digitalgenius/vs/smith-ai-live-website-chat)
12. **Fin** — 4.6/5 (18 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel.
    - [View profile](https://www.capterra.co.il/software/1077853/Fin)
    - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/1077853/digitalgenius/vs/Fin)
13. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.il/software/187541/tiledesk)
    - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/187541/digitalgenius/vs/tiledesk)
14. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
    - [View profile](https://www.capterra.co.il/software/192480/capacity)
    - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/175964/192480/digitalgenius/vs/capacity)
15. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.il/software/164772/omnichannel)
    - [Compare vs DigitalGenius](https://www.capterra.co.il/compare/164772/175964/omnichannel/vs/digitalgenius)

## Related Categories

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Artificial Intelligence Software](https://www.capterra.co.il/directory/30938/artificial-intelligence/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Virtual Assistant Software](https://www.capterra.co.il/directory/33535/virtual-assistant/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/175964/digitalgenius)
- [View Product Profile](https://www.capterra.co.il/software/175964/digitalgenius)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/175964/DigitalGenius/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/175964/digitalgenius> |
| en-AU | <https://www.capterra.com.au/alternatives/175964/digitalgenius> |
| en-CA | <https://www.capterra.ca/alternatives/175964/digitalgenius> |
| en-GB | <https://www.capterra.co.uk/alternatives/175964/digitalgenius> |
| en-IE | <https://www.capterra.ie/alternatives/175964/digitalgenius> |
| en-IL | <https://www.capterra.co.il/alternatives/175964/digitalgenius> |
| en-IN | <https://www.capterra.in/alternatives/175964/digitalgenius> |
| en-NZ | <https://www.capterra.co.nz/alternatives/175964/digitalgenius> |
| en-SG | <https://www.capterra.com.sg/alternatives/175964/digitalgenius> |
| en-ZA | <https://www.capterra.co.za/alternatives/175964/digitalgenius> |
| fr | <https://www.capterra.fr/alternatives/175964/digitalgenius> |
| fr-BE | <https://fr.capterra.be/alternatives/175964/digitalgenius> |
| fr-CA | <https://fr.capterra.ca/alternatives/175964/digitalgenius> |
| fr-LU | <https://www.capterra.lu/alternatives/175964/digitalgenius> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"DigitalGenius","description":"Find the best DigitalGenius alternatives at a glance on Capterra Israel. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.co.il/alternatives/175964/digitalgenius","about":{"@id":"https://www.capterra.co.il/alternatives/175964/digitalgenius#software"},"breadcrumb":{"@id":"https://www.capterra.co.il/alternatives/175964/digitalgenius#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/alternatives/175964/digitalgenius#webpage","isPartOf":{"@id":"https://www.capterra.co.il/#website"},"mainEntity":{"@id":"https://www.capterra.co.il/alternatives/175964/digitalgenius#software"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"DigitalGenius","url":"https://www.capterra.co.il/software/175964/digitalgenius","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/175964/digitalgenius#software","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"10000","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/alternatives/175964/digitalgenius#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"DigitalGenius","position":3,"item":"/software/175964/digitalgenius","@type":"ListItem"},{"name":"DigitalGenius Alternatives","position":4,"item":"https://www.capterra.co.il/alternatives/175964/digitalgenius","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best DigitalGenius Alternatives - Capterra Israel 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.co.il/alternatives/175964/digitalgenius#itemlist","itemListElement":[{"name":"Tidio","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.il/software/144040/tidio-chat","@type":"ListItem"},{"name":"Genesys Cloud CX","position":2,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.co.il/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Cognigy.AI","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca162cb2-6abb-444a-a3d5-1ab492d030f3.png","url":"https://www.capterra.co.il/software/176610/cognigy-ai","@type":"ListItem"},{"name":"Ada","position":4,"image":"https://images.g2crowd.com/uploads/product/image/dad63cb7954c989da3523a03418e408b/ada-support-inc-ada.png","url":"https://www.capterra.co.il/software/164470/ada-support","@type":"ListItem"},{"name":"My AskAI","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f27d75b-5418-47fd-88dc-4fe38fc8def1.png","url":"https://www.capterra.co.il/software/1045517/my-askai","@type":"ListItem"},{"name":"Automation Anywhere Aisera Solutions","position":6,"image":"https://images.g2crowd.com/uploads/product/image/3177cd3ace26c4e1fbf909d8b69b1fd3/automation-anywhere-aisera-solutions.png","url":"https://www.capterra.co.il/software/204926/ai-service-desk","@type":"ListItem"},{"name":"Moveo.AI","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/319d504f-91f4-415f-911a-1352c87df64e.jpeg","url":"https://www.capterra.co.il/software/1035057/mveoai","@type":"ListItem"},{"name":"Vozy","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e046321-1838-49d7-8aff-31f6cdc79066.jpeg","url":"https://www.capterra.co.il/software/170736/vozy","@type":"ListItem"},{"name":"Assembled","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f459fda6-6690-4fb7-ab99-acc3514dfc9a.png","url":"https://www.capterra.co.il/software/195644/assembled","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.capterra.co.il/software/192052/servicenow-customer-service-management","@type":"ListItem"},{"name":"Smith.ai","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.capterra.co.il/software/181278/smith-ai-live-website-chat","@type":"ListItem"},{"name":"Fin","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/975bf4a5-19a6-4c38-bb6d-cfe351cb8d43.png","url":"https://www.capterra.co.il/software/1077853/Fin","@type":"ListItem"},{"name":"Tiledesk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.co.il/software/187541/tiledesk","@type":"ListItem"},{"name":"Capacity","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16dbaadb-5202-4e8b-b8ce-1a7ca550ee93.png","url":"https://www.capterra.co.il/software/192480/capacity","@type":"ListItem"},{"name":"inconnect","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.il/software/164772/omnichannel","@type":"ListItem"}],"numberOfItems":15}
</script>