---
description: Get detailed information about Castel Contact Center usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Castel Contact Center Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Castel Contact Center](/software/175777/castel-call-center) > [Castel Contact Center Alternatives](https://www.capterra.co.il/alternatives/175777/castel-call-center)

# Alternatives to Castel Contact Center

Canonical: https://www.capterra.co.il/alternatives/175777/castel-call-center

> Explore the top alternatives to Castel Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.co.il/software/29589/callcenternow)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/29589/175777/callcenternow/vs/castel-call-center)
2. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.co.il/software/136728/Readymode)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/136728/175777/Readymode/vs/castel-call-center)
3. **Dialpad** — 4.2/5 (563 reviews) — Easy to set up, easy to use. Dialpad Support is feature-packed, affordable, secure, reliable, and backed by 24x7 support.
   - [View profile](https://www.capterra.co.il/software/190976/dialpad-sell)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/175777/190976/castel-call-center/vs/dialpad-sell)
4. **Aircall** — 4.2/5 (459 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
   - [View profile](https://www.capterra.co.il/software/144486/aircall)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/144486/175777/aircall/vs/castel-call-center)
5. **CTM** — 4.7/5 (158 reviews) — A full-suite of call center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.co.il/software/152004/call-tracking-software)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/152004/175777/call-tracking-software/vs/castel-call-center)
6. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
   - [View profile](https://www.capterra.co.il/software/157853/justcall)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/157853/175777/justcall/vs/castel-call-center)
7. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
   - [View profile](https://www.capterra.co.il/software/149510/call-center-software)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/149510/175777/call-center-software/vs/castel-call-center)
8. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.co.il/software/182004/cloudtalk)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/175777/182004/castel-call-center/vs/cloudtalk)
9. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
   - [View profile](https://www.capterra.co.il/software/115213/ucontact)
   - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/115213/175777/ucontact/vs/castel-call-center)
10. **SparkTG VCC** — 4.7/5 (42 reviews) — Cloud call center software for India — IVR, ACD, skill-based routing, call recording, real-time dashboards \& CRM integration.
    - [View profile](https://www.capterra.co.il/software/137672/ivr)
    - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/137672/175777/ivr/vs/castel-call-center)
11. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
    - [View profile](https://www.capterra.co.il/software/169627/ringover)
    - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/169627/175777/ringover/vs/castel-call-center)
12. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.co.il/software/76768/cloud-predictive-dialer)
    - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/76768/175777/cloud-predictive-dialer/vs/castel-call-center)
13. **CallHub** — 4.4/5 (249 reviews) — Cloud call center with dialers, AI sentiment analysis, inbound calling, spam shield, and branching scripts.
    - [View profile](https://www.capterra.co.il/software/149279/callhub)
    - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/149279/175777/callhub/vs/castel-call-center)
14. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.co.il/software/154951/ringcentral-contact-center)
    - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/154951/175777/ringcentral-contact-center/vs/castel-call-center)
15. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.co.il/software/21409/genesys-cloud)
    - [Compare vs Castel Contact Center](https://www.capterra.co.il/compare/21409/175777/genesys-cloud/vs/castel-call-center)

## Related Categories

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/175777/castel-call-center)
- [View Product Profile](https://www.capterra.co.il/software/175777/castel-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/175777/Castel-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/175777/castel-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/175777/castel-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/175777/castel-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/175777/castel-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/175777/castel-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/175777/castel-call-center> |
| en-IN | <https://www.capterra.in/alternatives/175777/castel-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/175777/castel-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/175777/castel-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/175777/castel-call-center> |
| fr | <https://www.capterra.fr/alternatives/175777/castel-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/175777/castel-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/175777/castel-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/175777/castel-call-center> |

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