---
description: Get detailed information about Zoho Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Desk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Zoho Desk](/software/169505/zoho-desk) > [Zoho Desk Alternatives](https://www.capterra.co.il/alternatives/169505/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.capterra.co.il/alternatives/169505/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/124981/169505/freshdesk/vs/zoho-desk)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.il/software/61368/salesforce)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/61368/169505/salesforce/vs/zoho-desk)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/164283/169505/zendesk/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/102188/169505/liveagent/vs/zoho-desk)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/62194/169505/livechat/vs/zoho-desk)
6. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.il/software/185973/helpdesk)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/169505/185973/zoho-desk/vs/helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer communications management platform with live chat, help desk, chatbot, and conversational AI features.
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/144040/169505/tidio-chat/vs/zoho-desk)
8. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.co.il/software/157279/dynamics-365)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/157279/169505/dynamics-365/vs/zoho-desk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free CRM, customer communication and helpdesk software used by 15 million businesses. Cloud, mobile, open source.
   - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
   - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/113540/169505/bitrix24/vs/zoho-desk)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.il/software/136189/salesforce)
    - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/136189/169505/salesforce/vs/zoho-desk)
11. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.il/software/181775/zoho-assist)
    - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/169505/181775/zoho-desk/vs/zoho-assist)
12. **Odoo** — 4.2/5 (1334 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.co.il/software/135618/odoo)
    - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/135618/169505/odoo/vs/zoho-desk)
13. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.il/software/138769/jira-service-management)
    - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/138769/169505/jira-service-management/vs/zoho-desk)
14. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.co.il/software/1072329/Sobot)
    - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/169505/1072329/zoho-desk/vs/Sobot)
15. **Gladly** — 4.8/5 (140 reviews) — Manage all customer conversations in one lifelong thread across every channel—voice, chat, email, etc—with context that never resets.
    - [View profile](https://www.capterra.co.il/software/156723/gladly)
    - [Compare vs Zoho Desk](https://www.capterra.co.il/compare/156723/169505/gladly/vs/zoho-desk)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Complaint Management Software](https://www.capterra.co.il/directory/30674/complaint-management/software)
- [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/169505/zoho-desk)
- [View Product Profile](https://www.capterra.co.il/software/169505/zoho-desk)

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| de-CH | <https://www.capterra.ch/alternatives/169505/zoho-desk> |
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| fr-LU | <https://www.capterra.lu/alternatives/169505/zoho-desk> |
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| sv | <https://www.capterra.se/alternatives/169505/zoho-desk> |
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