---
description: Get detailed information about MiContact Center Business usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiContact Center Business Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [MiContact Center Business](/software/164475/micloud-contact-center-business) > [MiContact Center Business Alternatives](https://www.capterra.co.il/alternatives/164475/micloud-contact-center-business)

# Alternatives to MiContact Center Business

Canonical: https://www.capterra.co.il/alternatives/164475/micloud-contact-center-business

> Explore the top alternatives to MiContact Center Business. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free business phone system and CRM in one used by 15 million businesses worldwide
   - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/113540/164475/bitrix24/vs/micloud-contact-center-business)
2. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.co.il/software/154951/ringcentral-contact-center)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/154951/164475/ringcentral-contact-center/vs/micloud-contact-center-business)
3. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
   - [View profile](https://www.capterra.co.il/software/21409/genesys-cloud)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/21409/164475/genesys-cloud/vs/micloud-contact-center-business)
4. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.co.il/software/132405/five9)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/132405/164475/five9/vs/micloud-contact-center-business)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.il/software/134775/incontact-call-center-software)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/134775/164475/incontact-call-center-software/vs/micloud-contact-center-business)
6. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
   - [View profile](https://www.capterra.co.il/software/132852/talkdesk)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/132852/164475/talkdesk/vs/micloud-contact-center-business)
7. **ZIWO** — 4.7/5 (108 reviews) — Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.co.il/software/171265/ziwo)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/164475/171265/micloud-contact-center-business/vs/ziwo)
8. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
   - [View profile](https://www.capterra.co.il/software/145004/nextiva-call-center)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/145004/164475/nextiva-call-center/vs/micloud-contact-center-business)
9. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
   - [View profile](https://www.capterra.co.il/software/161523/contactnow)
   - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/161523/164475/contactnow/vs/micloud-contact-center-business)
10. **TCN** — 4.5/5 (57 reviews) — TCN provides scalable contact center software solutions to meet your needs. Reach your goals and leverage easy integration.
    - [View profile](https://www.capterra.co.il/software/84252/tcn)
    - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/84252/164475/tcn/vs/micloud-contact-center-business)
11. **Ytel** — 3.9/5 (26 reviews) — Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
    - [View profile](https://www.capterra.co.il/software/123451/x5-cloud-contact-center)
    - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/123451/164475/x5-cloud-contact-center/vs/micloud-contact-center-business)
12. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
    - [View profile](https://www.capterra.co.il/software/156506/maxcontact)
    - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/156506/164475/maxcontact/vs/micloud-contact-center-business)
13. **Call Center Studio** — 4.5/5 (47 reviews) — Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.
    - [View profile](https://www.capterra.co.il/software/176017/alotech)
    - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/164475/176017/micloud-contact-center-business/vs/alotech)
14. **Sharpen** — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
    - [View profile](https://www.capterra.co.il/software/145658/sharpen)
    - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/145658/164475/sharpen/vs/micloud-contact-center-business)
15. **Servetel** — 3.4/5 (5 reviews) — Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises.
    - [View profile](https://www.capterra.co.il/software/198854/servetel)
    - [Compare vs MiContact Center Business](https://www.capterra.co.il/compare/164475/198854/micloud-contact-center-business/vs/servetel)

## Related Categories

- [IVR Software](https://www.capterra.co.il/directory/30231/ivr/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)
- [Call Center Workforce Management Software](https://www.capterra.co.il/directory/32607/call-center-workforce-management/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/164475/micloud-contact-center-business)
- [View Product Profile](https://www.capterra.co.il/software/164475/micloud-contact-center-business)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164475/micloud-contact-center-business> |
| en-AU | <https://www.capterra.com.au/alternatives/164475/micloud-contact-center-business> |
| en-CA | <https://www.capterra.ca/alternatives/164475/micloud-contact-center-business> |
| en-GB | <https://www.capterra.co.uk/alternatives/164475/micloud-contact-center-business> |
| en-IE | <https://www.capterra.ie/alternatives/164475/micloud-contact-center-business> |
| en-IL | <https://www.capterra.co.il/alternatives/164475/micloud-contact-center-business> |
| en-IN | <https://www.capterra.in/alternatives/164475/micloud-contact-center-business> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164475/micloud-contact-center-business> |
| en-SG | <https://www.capterra.com.sg/alternatives/164475/micloud-contact-center-business> |
| en-ZA | <https://www.capterra.co.za/alternatives/164475/micloud-contact-center-business> |
| ja | <https://www.capterra.jp/alternatives/164475/micloud-contact-center-business> |

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