---
description: Get detailed information about SP IT Helpdesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SP IT Helpdesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [SP IT Helpdesk](/software/144918/sp-intranet-365) > [SP IT Helpdesk Alternatives](https://www.capterra.co.il/alternatives/144918/sp-intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.capterra.co.il/alternatives/144918/sp-intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/113540/144918/bitrix24/vs/sp-intranet-365)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/124981/144918/freshdesk/vs/sp-intranet-365)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/102188/144918/liveagent/vs/sp-intranet-365)
4. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.co.il/software/132901/front)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/132901/144918/front/vs/sp-intranet-365)
5. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.co.il/software/1069948/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/1069948/sp-intranet-365/vs/monday-service)
6. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
   - [View profile](https://www.capterra.co.il/software/130406/agi-self-service)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/130406/144918/agi-self-service/vs/sp-intranet-365)
7. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.il/software/87908/teamsupport)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/87908/144918/teamsupport/vs/sp-intranet-365)
8. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
   - [View profile](https://www.capterra.co.il/software/155934/supportbench)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/155934/sp-intranet-365/vs/supportbench)
9. **Velaro** — 3.9/5 (9 reviews) — Engage customers across channels with AI chatbots, live support, and automated workflows in one secure, connected platform.
   - [View profile](https://www.capterra.co.il/software/116972/velaro)
   - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/116972/144918/velaro/vs/sp-intranet-365)
10. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
    - [View profile](https://www.capterra.co.il/software/1038612/tikting)
    - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/1038612/sp-intranet-365/vs/tikting)
11. **ConSol CM/Customer Service** — 5.0/5 (3 reviews) — The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service.
    - [View profile](https://www.capterra.co.il/software/199650/consol-cm-customer-servicce)
    - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/199650/sp-intranet-365/vs/consol-cm-customer-servicce)
12. **SteadyPoint Helpdesk** — 4.5/5 (2 reviews) — Helpdesk is an ITIL \& HIPAA-compliant SharePoint Add-in with Teams integration, customizable forms, workflows, and automation.
    - [View profile](https://www.capterra.co.il/software/180106/steadypoint-office-365-help-desk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/180106/sp-intranet-365/vs/steadypoint-office-365-help-desk)
13. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.il/software/164283/zendesk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/164283/sp-intranet-365/vs/zendesk)
14. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.co.il/software/134347/intercom)
    - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/134347/144918/intercom/vs/sp-intranet-365)
15. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.co.il/compare/144918/169505/sp-intranet-365/vs/zoho-desk)

## Related Categories

- [Incident Management Software](https://www.capterra.co.il/directory/31332/incident-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Intranet Software](https://www.capterra.co.il/directory/31015/intranet/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/144918/sp-intranet-365)
- [View Product Profile](https://www.capterra.co.il/software/144918/sp-intranet-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144918/SP-Intranet-365/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144918/sp-intranet-365> |
| en-AU | <https://www.capterra.com.au/alternatives/144918/sp-intranet-365> |
| en-CA | <https://www.capterra.ca/alternatives/144918/sp-intranet-365> |
| en-GB | <https://www.capterra.co.uk/alternatives/144918/sp-intranet-365> |
| en-IE | <https://www.capterra.ie/alternatives/144918/sp-intranet-365> |
| en-IL | <https://www.capterra.co.il/alternatives/144918/sp-intranet-365> |
| en-IN | <https://www.capterra.in/alternatives/144918/sp-intranet-365> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144918/sp-intranet-365> |
| en-SG | <https://www.capterra.com.sg/alternatives/144918/sp-intranet-365> |
| en-ZA | <https://www.capterra.co.za/alternatives/144918/sp-intranet-365> |
| fr | <https://www.capterra.fr/alternatives/144918/sp-intranet-365> |
| fr-BE | <https://fr.capterra.be/alternatives/144918/sp-intranet-365> |
| fr-CA | <https://fr.capterra.ca/alternatives/144918/sp-intranet-365> |
| fr-LU | <https://www.capterra.lu/alternatives/144918/sp-intranet-365> |
| pt | <https://www.capterra.com.br/alternatives/144918/sp-intranet-365> |
| pt-PT | <https://www.capterra.pt/alternatives/144918/sp-intranet-365> |

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