---
description: Get detailed information about eDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [eDesk Alternatives](https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk)

# Alternatives to eDesk

Canonical: https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
2. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.il/software/134775/incontact-call-center-software)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
6. **TeamSupport** — 4.5/5 (850 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.il/software/87908/teamsupport)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/87908/137210/teamsupport/vs/xsellco-helpdesk)
7. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
   - [View profile](https://www.capterra.co.il/software/132880/vivantio)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/132880/137210/vivantio/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
9. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
   - [View profile](https://www.capterra.co.il/software/192052/servicenow-customer-service-management)
   - [Compare vs eDesk](https://www.capterra.co.il/compare/137210/192052/xsellco-helpdesk/vs/servicenow-customer-service-management)
10. **Groove** — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
    - [View profile](https://www.capterra.co.il/software/143005/groove)
    - [Compare vs eDesk](https://www.capterra.co.il/compare/137210/143005/xsellco-helpdesk/vs/groove)
11. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.co.il/software/112516/servicetonic)
    - [Compare vs eDesk](https://www.capterra.co.il/compare/112516/137210/servicetonic/vs/xsellco-helpdesk)
12. **Front** — 4.5/5 (291 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.co.il/software/132901/front)
    - [Compare vs eDesk](https://www.capterra.co.il/compare/132901/137210/front/vs/xsellco-helpdesk)
13. **Deskpro** — 4.6/5 (38 reviews) — The modern customer service platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
    - [View profile](https://www.capterra.co.il/software/127288/deskpro)
    - [Compare vs eDesk](https://www.capterra.co.il/compare/127288/137210/deskpro/vs/xsellco-helpdesk)
14. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.co.il/software/155934/supportbench)
    - [Compare vs eDesk](https://www.capterra.co.il/compare/137210/155934/xsellco-helpdesk/vs/supportbench)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.co.il/software/136189/salesforce)
    - [Compare vs eDesk](https://www.capterra.co.il/compare/136189/137210/salesforce/vs/xsellco-helpdesk)

## Related Categories

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.il/directory/33415/contact-center-quality-assurance/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk)
- [View Product Profile](https://www.capterra.co.il/software/137210/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

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