---
description: Get detailed information about Total Contacts & HelpDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Total Contacts & HelpDesk Alternatives](https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk)

# Alternatives to Total Contacts & HelpDesk

Canonical: https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk

> Explore the top alternatives to Total Contacts & HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.il/software/132997/freshservice)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
3. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/62194/127283/livechat/vs/tele-support-helpdesk)
4. **Zoho Assist** — 4.7/5 (1375 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
   - [View profile](https://www.capterra.co.il/software/181775/zoho-assist)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/181775/tele-support-helpdesk/vs/zoho-assist)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
6. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.il/software/87908/teamsupport)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/87908/127283/teamsupport/vs/tele-support-helpdesk)
7. **Spiceworks Cloud Help Desk** — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
   - [View profile](https://www.capterra.co.il/software/102709/spiceworks-it-help-desk)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/102709/127283/spiceworks-it-help-desk/vs/tele-support-helpdesk)
8. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.co.il/software/132901/front)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/132901/tele-support-helpdesk/vs/front)
9. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
   - [View profile](https://www.capterra.co.il/software/127284/otrs)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/127284/tele-support-helpdesk/vs/otrs)
10. **Notion** — 4.7/5 (2709 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
    - [View profile](https://www.capterra.co.il/software/186596/notion)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/186596/tele-support-helpdesk/vs/notion)
11. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.il/software/144825/boss-solutions)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/144825/tele-support-helpdesk/vs/boss-solutions)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.co.il/software/129478/solarwinds-service-desk)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/129478/tele-support-helpdesk/vs/solarwinds-service-desk)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
14. **Lansweeper** — 4.5/5 (73 reviews) — Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software.
    - [View profile](https://www.capterra.co.il/software/126334/lansweeper)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/126334/127283/lansweeper/vs/tele-support-helpdesk)
15. **Anakage** — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
    - [View profile](https://www.capterra.co.il/software/208487/end-user-support-automation-platform)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.co.il/compare/127283/208487/tele-support-helpdesk/vs/end-user-support-automation-platform)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk)
- [View Product Profile](https://www.capterra.co.il/software/127283/tele-support-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/127283/tele-support-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/127283/tele-support-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127283/tele-support-helpdesk> |
| en | <https://www.capterra.com/p/127283/Tele-Support-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127283/tele-support-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127283/tele-support-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127283/tele-support-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127283/tele-support-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/127283/tele-support-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127283/tele-support-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127283/tele-support-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127283/tele-support-helpdesk> |
| es | <https://www.capterra.es/alternatives/127283/tele-support-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127283/tele-support-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127283/tele-support-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/127283/tele-support-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127283/tele-support-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/127283/tele-support-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127283/tele-support-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127283/tele-support-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127283/tele-support-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/127283/tele-support-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127283/tele-support-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127283/tele-support-helpdesk> |
| it | <https://www.capterra.it/alternatives/127283/tele-support-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/127283/tele-support-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127283/tele-support-helpdesk> |

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