---
description: Get detailed information about Hay usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hay Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Hay](/software/1094617/Hay) > [Hay Alternatives](https://www.capterra.co.il/alternatives/1094617/Hay)

# Alternatives to Hay

Canonical: https://www.capterra.co.il/alternatives/1094617/Hay

> Explore the top alternatives to Hay. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Intelswift** — 4.8/5 (23 reviews) — AI-first customer service software boosts live agent efficiency by 45%, automates up to 70% of routine \& deliver human-centered service
   - [View profile](https://www.capterra.co.il/software/1072958/Intelswift)
   - [Compare vs Hay](https://www.capterra.co.il/compare/1072958/1094617/Intelswift/vs/Hay)
2. **Freshchat** — 4.2/5 (178 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.co.il/software/158117/freshchat)
   - [Compare vs Hay](https://www.capterra.co.il/compare/158117/1094617/freshchat/vs/Hay)
3. **LiveAgent** — 4.7/5 (1789 reviews) — AI help desk with live chat, email ticketing and a call center in one inbox. AI in every plan, from $15 per agent/month annually.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Hay](https://www.capterra.co.il/compare/102188/1094617/liveagent/vs/Hay)
4. **Corebee** — 5.0/5 (1 reviews) — Flat-rate AI customer support that answers phone calls and chats in one inbox. $99/month, unlimited, no per-resolution fees.
   - [View profile](https://www.capterra.co.il/software/1087189/Corebee)
   - [Compare vs Hay](https://www.capterra.co.il/compare/1087189/1094617/Corebee/vs/Hay)
5. **Front** — 4.5/5 (293 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.co.il/software/132901/front)
   - [Compare vs Hay](https://www.capterra.co.il/compare/132901/1094617/front/vs/Hay)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs Hay](https://www.capterra.co.il/compare/144040/1094617/tidio-chat/vs/Hay)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs Hay](https://www.capterra.co.il/compare/169505/1094617/zoho-desk/vs/Hay)
8. **Text** — 4.7/5 (32 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.co.il/software/1078275/Text)
   - [Compare vs Hay](https://www.capterra.co.il/compare/1078275/1094617/Text/vs/Hay)
9. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
   - [View profile](https://www.capterra.co.il/software/132852/talkdesk)
   - [Compare vs Hay](https://www.capterra.co.il/compare/132852/1094617/talkdesk/vs/Hay)
10. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with ticketing, AI-assisted replies, sentiment tracking, and customer distress alerts.
    - [View profile](https://www.capterra.co.il/software/87908/teamsupport)
    - [Compare vs Hay](https://www.capterra.co.il/compare/87908/1094617/teamsupport/vs/Hay)
11. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.co.il/software/134775/incontact-call-center-software)
    - [Compare vs Hay](https://www.capterra.co.il/compare/134775/1094617/incontact-call-center-software/vs/Hay)
12. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.il/software/156723/gladly)
    - [Compare vs Hay](https://www.capterra.co.il/compare/156723/1094617/gladly/vs/Hay)
13. **Ada** — 4.7/5 (15 reviews) — Cloud-based customer service platform that deploys AI agents to resolve inquiries across voice, chat, email, SMS, WhatsApp, and more.
    - [View profile](https://www.capterra.co.il/software/164470/ada-support)
    - [Compare vs Hay](https://www.capterra.co.il/compare/164470/1094617/ada-support/vs/Hay)
14. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.il/software/187541/tiledesk)
    - [Compare vs Hay](https://www.capterra.co.il/compare/187541/1094617/tiledesk/vs/Hay)
15. **BoldDesk** — 5.0/5 (1 reviews) — BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.
    - [View profile](https://www.capterra.co.il/software/1032611/bolddesk)
    - [Compare vs Hay](https://www.capterra.co.il/compare/1032611/1094617/bolddesk/vs/Hay)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1094617/Hay)
- [View Product Profile](https://www.capterra.co.il/software/1094617/Hay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039981/Hay/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1094617/Hay> |
| en-AU | <https://www.capterra.com.au/alternatives/1094617/Hay> |
| en-CA | <https://www.capterra.ca/alternatives/1094617/Hay> |
| en-GB | <https://www.capterra.co.uk/alternatives/1094617/Hay> |
| en-IE | <https://www.capterra.ie/alternatives/1094617/Hay> |
| en-IL | <https://www.capterra.co.il/alternatives/1094617/Hay> |
| en-IN | <https://www.capterra.in/alternatives/1094617/Hay> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1094617/Hay> |
| en-SG | <https://www.capterra.com.sg/alternatives/1094617/Hay> |
| en-ZA | <https://www.capterra.co.za/alternatives/1094617/Hay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hay","description":"Find the best Hay alternatives at a glance on Capterra Israel. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.co.il/alternatives/1094617/Hay","about":{"@id":"https://www.capterra.co.il/alternatives/1094617/Hay#software"},"breadcrumb":{"@id":"https://www.capterra.co.il/alternatives/1094617/Hay#breadcrumblist"},"@id":"https://www.capterra.co.il/alternatives/1094617/Hay#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"},"mainEntity":{"@id":"https://www.capterra.co.il/alternatives/1094617/Hay#software"}},{"name":"Hay","url":"https://www.capterra.co.il/software/1094617/Hay","@id":"https://www.capterra.co.il/software/1094617/Hay#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"55","@type":"Offer"}},{"@id":"https://www.capterra.co.il/alternatives/1094617/Hay#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/34696/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"Hay","position":3,"item":"/software/1094617/Hay","@type":"ListItem"},{"name":"Hay Alternatives","position":4,"item":"https://www.capterra.co.il/alternatives/1094617/Hay","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Hay Alternatives - Capterra Israel 2026","@context":"https://schema.org","@id":"https://www.capterra.co.il/alternatives/1094617/Hay#itemlist","@type":"ItemList","itemListElement":[{"name":"Intelswift","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97836c9a-6f4d-4e19-8edc-a16ccc128369.jpeg","url":"https://www.capterra.co.il/software/1072958/Intelswift","@type":"ListItem"},{"name":"Freshchat","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.co.il/software/158117/freshchat","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.co.il/software/102188/liveagent","@type":"ListItem"},{"name":"Corebee","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71ecaaf1-badb-414c-9677-8b5b2db6c1b3.png","url":"https://www.capterra.co.il/software/1087189/Corebee","@type":"ListItem"},{"name":"Front","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.co.il/software/132901/front","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.il/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.co.il/software/169505/zoho-desk","@type":"ListItem"},{"name":"Text","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.co.il/software/1078275/Text","@type":"ListItem"},{"name":"Talkdesk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.capterra.co.il/software/132852/talkdesk","@type":"ListItem"},{"name":"TeamSupport","position":10,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.capterra.co.il/software/87908/teamsupport","@type":"ListItem"},{"name":"NiCE CXone","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.co.il/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Gladly","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.il/software/156723/gladly","@type":"ListItem"},{"name":"Ada","position":13,"image":"https://images.g2crowd.com/uploads/product/image/dad63cb7954c989da3523a03418e408b/ada-support-inc-ada.png","url":"https://www.capterra.co.il/software/164470/ada-support","@type":"ListItem"},{"name":"Tiledesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.co.il/software/187541/tiledesk","@type":"ListItem"},{"name":"BoldDesk","position":15,"image":"https://images.g2crowd.com/uploads/product/image/6c62a016a10cc82383d9ce82e04e42fa/bolddesk.png","url":"https://www.capterra.co.il/software/1032611/bolddesk","@type":"ListItem"}],"numberOfItems":15}
</script>