---
description: Get detailed information about AI Contact Center Solutions usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AI Contact Center Solutions Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [AI Contact Center Solutions](/software/1092136/AI-Contact-Center-Solutions) > [AI Contact Center Solutions Alternatives](https://www.capterra.co.il/alternatives/1092136/AI-Contact-Center-Solutions)

# Alternatives to AI Contact Center Solutions

Canonical: https://www.capterra.co.il/alternatives/1092136/AI-Contact-Center-Solutions

> Explore the top alternatives to AI Contact Center Solutions. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
   - [View profile](https://www.capterra.co.il/software/176610/cognigy-ai)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/176610/1092136/cognigy-ai/vs/AI-Contact-Center-Solutions)
2. **SAP Service Cloud** — 4.5/5 (2 reviews) — Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud
   - [View profile](https://www.capterra.co.il/software/205276/sap-service-cloud)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/205276/1092136/sap-service-cloud/vs/AI-Contact-Center-Solutions)
3. **TeamSupport Messaging & Live Chat** — 4.6/5 (115 reviews) — TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
   - [View profile](https://www.capterra.co.il/software/1033604/teamsupport-messaging--live-chat)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/1033604/1092136/teamsupport-messaging--live-chat/vs/AI-Contact-Center-Solutions)
4. **Bitrix24** — 4.2/5 (1003 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
   - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/113540/1092136/bitrix24/vs/AI-Contact-Center-Solutions)
5. **Ringover** — 4.7/5 (887 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
   - [View profile](https://www.capterra.co.il/software/169627/ringover)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/169627/1092136/ringover/vs/AI-Contact-Center-Solutions)
6. **KrispCall** — 3.8/5 (8 reviews) — AI-powered phone system for growing business with global numbers, IVR, SMS, call recording, transcription, analytics, and CRM sync.
   - [View profile](https://www.capterra.co.il/software/1034396/krispcall)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/1034396/1092136/krispcall/vs/AI-Contact-Center-Solutions)
7. **MAXvoice** — 4.9/5 (29 reviews) — Hosted communications specialist. Robust feature set. High-touch, live support. Full remote worker support. Turn-up in hours not days.
   - [View profile](https://www.capterra.co.il/software/194173/maxvoice)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/194173/1092136/maxvoice/vs/AI-Contact-Center-Solutions)
8. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
   - [View profile](https://www.capterra.co.il/software/144486/aircall)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/144486/1092136/aircall/vs/AI-Contact-Center-Solutions)
9. **Contact Center as a Service (CCaaS)** — 4.0/5 (21 reviews) — Evolve IPs cloud-compliant omnichannel contact center provides businesses with access to broad range of enterprise-grade features.
   - [View profile](https://www.capterra.co.il/software/169024/call-center)
   - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/169024/1092136/call-center/vs/AI-Contact-Center-Solutions)
10. **Nextiva** — 4.6/5 (919 reviews) — Cloud-based platform for business phone, omnichannel contact center, and customer conversations via voice, video, chat, and email.
    - [View profile](https://www.capterra.co.il/software/175788/nextiva)
    - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/175788/1092136/nextiva/vs/AI-Contact-Center-Solutions)
11. **Diabolocom** — 4.9/5 (9 reviews) — Cloud-based contact center platform managing voice, SMS, email, and social interactions with built-in AI and omnichannel routing.
    - [View profile](https://www.capterra.co.il/software/181150/diabolocom)
    - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/181150/1092136/diabolocom/vs/AI-Contact-Center-Solutions)
12. **wolkvox** — 4.6/5 (100 reviews) — wolkvox cloud contact center is the contact center platform par excellence to design AI-powered experiences.
    - [View profile](https://www.capterra.co.il/software/193276/wolkvox)
    - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/193276/1092136/wolkvox/vs/AI-Contact-Center-Solutions)
13. **Cisco Unified Intelligent Contact Management Enterprise** — 4.0/5 (2 reviews) — Contact management solution that helps midsize to large businesses manage calls through routing, IVR, agent availability and more.
    - [View profile](https://www.capterra.co.il/software/213093/cisco-unified-intelligent-contact-management-enterprise)
    - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/213093/1092136/cisco-unified-intelligent-contact-management-enterprise/vs/AI-Contact-Center-Solutions)
14. **Crexendo Cloud Business Phone System** — 4.5/5 (2 reviews) — VOIP solution that helps streamline communications with clients via text messages, video conferencing, email, fax, and screen sharing.
    - [View profile](https://www.capterra.co.il/software/213148/crexendo)
    - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/213148/1092136/crexendo/vs/AI-Contact-Center-Solutions)
15. **ePrism Email Security** — 4.7/5 (3 reviews) — Comprehensive cloud-based email security solutions and real-time defense against cyber threats, data loss and regulatory violations.
    - [View profile](https://www.capterra.co.il/software/138110/eprism-email-security)
    - [Compare vs AI Contact Center Solutions](https://www.capterra.co.il/compare/138110/1092136/eprism-email-security/vs/AI-Contact-Center-Solutions)

## Related Categories

- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1092136/AI-Contact-Center-Solutions)
- [View Product Profile](https://www.capterra.co.il/software/1092136/AI-Contact-Center-Solutions)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039355/AI-Contact-Center-Solutions/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-AU | <https://www.capterra.com.au/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-CA | <https://www.capterra.ca/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-GB | <https://www.capterra.co.uk/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-IE | <https://www.capterra.ie/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-IL | <https://www.capterra.co.il/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-IN | <https://www.capterra.in/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-SG | <https://www.capterra.com.sg/alternatives/1092136/AI-Contact-Center-Solutions> |
| en-ZA | <https://www.capterra.co.za/alternatives/1092136/AI-Contact-Center-Solutions> |

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