---
description: Get detailed information about Service AI usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service AI Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Service AI](/software/1079568/Service-AI) > [Service AI Alternatives](https://www.capterra.co.il/alternatives/1079568/Service-AI)

# Alternatives to Service AI

Canonical: https://www.capterra.co.il/alternatives/1079568/Service-AI

> Explore the top alternatives to Service AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/102188/1079568/liveagent/vs/Service-AI)
2. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/62194/1079568/livechat/vs/Service-AI)
3. **Tidio** — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/144040/1079568/tidio-chat/vs/Service-AI)
4. **Crisp** — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
   - [View profile](https://www.capterra.co.il/software/151292/crisp)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/151292/1079568/crisp/vs/Service-AI)
5. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.co.il/software/187541/tiledesk)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/187541/1079568/tiledesk/vs/Service-AI)
6. **Gladly** — 4.8/5 (140 reviews) — The AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required.
   - [View profile](https://www.capterra.co.il/software/156723/gladly)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/156723/1079568/gladly/vs/Service-AI)
7. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
   - [View profile](https://www.capterra.co.il/software/158128/kustomer)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/158128/1079568/kustomer/vs/Service-AI)
8. **Text** — 4.7/5 (32 reviews) — AI chatbot software that resolves conversations and closes sales on its own, 24/7.
   - [View profile](https://www.capterra.co.il/software/1078275/Text)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/1078275/1079568/Text/vs/Service-AI)
9. **Tactful AI** — 5.0/5 (2 reviews) — AI-powered and effortlessly configurable customer service platform for outstanding customer satisfaction and team productivity.
   - [View profile](https://www.capterra.co.il/software/1018604/tactful-ai-helpdesk)
   - [Compare vs Service AI](https://www.capterra.co.il/compare/1018604/1079568/tactful-ai-helpdesk/vs/Service-AI)
10. **Forethought AI Agents** — 4.5/5 (11 reviews) — Forethought is the first AI-native platform for enterprise customer experience.
    - [View profile](https://www.capterra.co.il/software/196175/Forethought)
    - [Compare vs Service AI](https://www.capterra.co.il/compare/196175/1079568/Forethought/vs/Service-AI)
11. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is a Reputation \& Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, \& grow sales.
    - [View profile](https://www.capterra.co.il/software/152997/birdeye)
    - [Compare vs Service AI](https://www.capterra.co.il/compare/152997/1079568/birdeye/vs/Service-AI)
12. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.il/software/158117/freshchat)
    - [Compare vs Service AI](https://www.capterra.co.il/compare/158117/1079568/freshchat/vs/Service-AI)
13. **SAS Viya** — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
    - [View profile](https://www.capterra.co.il/software/1043140/sas-viya)
    - [Compare vs Service AI](https://www.capterra.co.il/compare/1043140/1079568/sas-viya/vs/Service-AI)
14. **ChatBot** — 4.6/5 (66 reviews) — Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place.
    - [View profile](https://www.capterra.co.il/software/166420/chatbot)
    - [Compare vs Service AI](https://www.capterra.co.il/compare/166420/1079568/chatbot/vs/Service-AI)
15. **HubSpot Agent Hub** — 4.5/5 (34 reviews) — Cloud-based lead management solution that helps businesses track website visitors, manage campaigns, generate leads, and more.
    - [View profile](https://www.capterra.co.il/software/156024/clearbit)
    - [Compare vs Service AI](https://www.capterra.co.il/compare/156024/1079568/clearbit/vs/Service-AI)

## Related Categories

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1079568/Service-AI)
- [View Product Profile](https://www.capterra.co.il/software/1079568/Service-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032827/Service-AI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1079568/Service-AI> |
| en-AU | <https://www.capterra.com.au/alternatives/1079568/Service-AI> |
| en-CA | <https://www.capterra.ca/alternatives/1079568/Service-AI> |
| en-GB | <https://www.capterra.co.uk/alternatives/1079568/Service-AI> |
| en-IE | <https://www.capterra.ie/alternatives/1079568/Service-AI> |
| en-IL | <https://www.capterra.co.il/alternatives/1079568/Service-AI> |
| en-IN | <https://www.capterra.in/alternatives/1079568/Service-AI> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1079568/Service-AI> |
| en-SG | <https://www.capterra.com.sg/alternatives/1079568/Service-AI> |
| en-ZA | <https://www.capterra.co.za/alternatives/1079568/Service-AI> |

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