---
description: Get detailed information about ReplyDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ReplyDesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [ReplyDesk](/software/1072208/ReplyDesk) > [ReplyDesk Alternatives](https://www.capterra.co.il/alternatives/1072208/ReplyDesk)

# Alternatives to ReplyDesk

Canonical: https://www.capterra.co.il/alternatives/1072208/ReplyDesk

> Explore the top alternatives to ReplyDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/124981/1072208/freshdesk/vs/ReplyDesk)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/164283/1072208/zendesk/vs/ReplyDesk)
3. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.co.il/software/202528/milvus)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/202528/1072208/milvus/vs/ReplyDesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/102188/1072208/liveagent/vs/ReplyDesk)
5. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.il/software/132997/freshservice)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/132997/1072208/freshservice/vs/ReplyDesk)
6. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.co.il/software/86962/bomgar)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/86962/1072208/bomgar/vs/ReplyDesk)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media,l and instant messaging.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/169505/1072208/zoho-desk/vs/ReplyDesk)
8. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.il/software/152871/servicenow)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/152871/1072208/servicenow/vs/ReplyDesk)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/62194/1072208/livechat/vs/ReplyDesk)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software for IT teams and MSPs: remote access, RMM, help desk and AI threat detection in one tool, mobile included.
    - [View profile](https://www.capterra.co.il/software/177094/supremo-remote-desktop)
    - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/177094/1072208/supremo-remote-desktop/vs/ReplyDesk)
11. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.co.il/software/182383/raiseaticket)
    - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/182383/1072208/raiseaticket/vs/ReplyDesk)
12. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.il/software/185973/helpdesk)
    - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/185973/1072208/helpdesk/vs/ReplyDesk)
13. **Harmony** — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
    - [View profile](https://www.capterra.co.il/software/1086559/Harmony)
    - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/1072208/1086559/ReplyDesk/vs/Harmony)
14. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.co.il/software/107225/sysaid)
    - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/107225/1072208/sysaid/vs/ReplyDesk)
15. **ISL Light** — 4.7/5 (779 reviews) — Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
    - [View profile](https://www.capterra.co.il/software/146892/isl-light)
    - [Compare vs ReplyDesk](https://www.capterra.co.il/compare/146892/1072208/isl-light/vs/ReplyDesk)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1072208/ReplyDesk)
- [View Product Profile](https://www.capterra.co.il/software/1072208/ReplyDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10025635/ReplyDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1072208/ReplyDesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1072208/ReplyDesk> |
| en-CA | <https://www.capterra.ca/alternatives/1072208/ReplyDesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1072208/ReplyDesk> |
| en-IE | <https://www.capterra.ie/alternatives/1072208/ReplyDesk> |
| en-IL | <https://www.capterra.co.il/alternatives/1072208/ReplyDesk> |
| en-IN | <https://www.capterra.in/alternatives/1072208/ReplyDesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1072208/ReplyDesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1072208/ReplyDesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1072208/ReplyDesk> |

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