---
description: Get detailed information about Charla usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Charla Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Charla](/software/1063464/charla) > [Charla Alternatives](https://www.capterra.co.il/alternatives/1063464/charla)

# Alternatives to Charla

Canonical: https://www.capterra.co.il/alternatives/1063464/charla

> Explore the top alternatives to Charla. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs Charla](https://www.capterra.co.il/compare/124981/1063464/freshdesk/vs/charla)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs Charla](https://www.capterra.co.il/compare/164283/1063464/zendesk/vs/charla)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Charla](https://www.capterra.co.il/compare/102188/1063464/liveagent/vs/charla)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs Charla](https://www.capterra.co.il/compare/169505/1063464/zoho-desk/vs/charla)
5. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Charla](https://www.capterra.co.il/compare/62194/1063464/livechat/vs/charla)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
   - [Compare vs Charla](https://www.capterra.co.il/compare/144040/1063464/tidio-chat/vs/charla)
7. **Crisp** — 4.6/5 (148 reviews) — Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers.
   - [View profile](https://www.capterra.co.il/software/151292/crisp)
   - [Compare vs Charla](https://www.capterra.co.il/compare/151292/1063464/crisp/vs/charla)
8. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.co.il/software/182476/hubspot-service-hub)
   - [Compare vs Charla](https://www.capterra.co.il/compare/182476/1063464/hubspot-service-hub/vs/charla)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.co.il/software/136189/salesforce)
   - [Compare vs Charla](https://www.capterra.co.il/compare/136189/1063464/salesforce/vs/charla)
10. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.co.il/software/136909/help-scout)
    - [Compare vs Charla](https://www.capterra.co.il/compare/136909/1063464/help-scout/vs/charla)
11. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.il/software/187541/tiledesk)
    - [Compare vs Charla](https://www.capterra.co.il/compare/187541/1063464/tiledesk/vs/charla)
12. **Gladly** — 4.8/5 (140 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
    - [View profile](https://www.capterra.co.il/software/156723/gladly)
    - [Compare vs Charla](https://www.capterra.co.il/compare/156723/1063464/gladly/vs/charla)
13. **respond.io** — 4.6/5 (60 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.co.il/software/179311/rocketbots)
    - [Compare vs Charla](https://www.capterra.co.il/compare/179311/1063464/rocketbots/vs/charla)
14. **Bitrix24** — 4.2/5 (1005 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
    - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
    - [Compare vs Charla](https://www.capterra.co.il/compare/113540/1063464/bitrix24/vs/charla)
15. **EngageBay CRM** — 4.6/5 (912 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
    - [View profile](https://www.capterra.co.il/software/178819/engagebay-marketing)
    - [Compare vs Charla](https://www.capterra.co.il/compare/178819/1063464/engagebay-marketing/vs/charla)

## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1063464/charla)
- [View Product Profile](https://www.capterra.co.il/software/1063464/charla)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018440/Charla/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1063464/charla> |
| en-AU | <https://www.capterra.com.au/alternatives/1063464/charla> |
| en-CA | <https://www.capterra.ca/alternatives/1063464/charla> |
| en-GB | <https://www.capterra.co.uk/alternatives/1063464/charla> |
| en-IE | <https://www.capterra.ie/alternatives/1063464/charla> |
| en-IL | <https://www.capterra.co.il/alternatives/1063464/charla> |
| en-IN | <https://www.capterra.in/alternatives/1063464/charla> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1063464/charla> |
| en-SG | <https://www.capterra.com.sg/alternatives/1063464/charla> |
| en-ZA | <https://www.capterra.co.za/alternatives/1063464/charla> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Charla","description":"Find the best Charla alternatives at a glance on Capterra Israel. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.co.il/alternatives/1063464/charla","about":{"@id":"https://www.capterra.co.il/alternatives/1063464/charla#software"},"breadcrumb":{"@id":"https://www.capterra.co.il/alternatives/1063464/charla#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/alternatives/1063464/charla#webpage","isPartOf":{"@id":"https://www.capterra.co.il/#website"},"mainEntity":{"@id":"https://www.capterra.co.il/alternatives/1063464/charla#software"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"Charla","url":"https://www.capterra.co.il/software/1063464/charla","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1063464/charla#software","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/alternatives/1063464/charla#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Charla","position":3,"item":"/software/1063464/charla","@type":"ListItem"},{"name":"Charla Alternatives","position":4,"item":"https://www.capterra.co.il/alternatives/1063464/charla","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Charla Alternatives - Capterra Israel 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.co.il/alternatives/1063464/charla#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.co.il/software/124981/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.il/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.co.il/software/102188/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":4,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.co.il/software/169505/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.il/software/62194/livechat","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.il/software/144040/tidio-chat","@type":"ListItem"},{"name":"Crisp","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.co.il/software/151292/crisp","@type":"ListItem"},{"name":"HubSpot Service Hub","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.co.il/software/182476/hubspot-service-hub","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.il/software/136189/salesforce","@type":"ListItem"},{"name":"Help Scout","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.co.il/software/136909/help-scout","@type":"ListItem"},{"name":"Tiledesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.co.il/software/187541/tiledesk","@type":"ListItem"},{"name":"Gladly","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.il/software/156723/gladly","@type":"ListItem"},{"name":"respond.io","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba6270b-42bc-4c17-9478-a688d4487014.png","url":"https://www.capterra.co.il/software/179311/rocketbots","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.co.il/software/113540/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.co.il/software/178819/engagebay-marketing","@type":"ListItem"}],"numberOfItems":15}
</script>
