---
description: Get detailed information about OpenText ZENworks Service Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText ZENworks Service Desk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText ZENworks Service Desk](/software/1049722/zenworks-service-desk) > [OpenText ZENworks Service Desk Alternatives](https://www.capterra.co.il/alternatives/1049722/zenworks-service-desk)

# Alternatives to OpenText ZENworks Service Desk

Canonical: https://www.capterra.co.il/alternatives/1049722/zenworks-service-desk

> Explore the top alternatives to OpenText ZENworks Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.co.il/software/132997/freshservice)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/132997/1049722/freshservice/vs/zenworks-service-desk)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.il/software/138769/jira-service-management)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/138769/1049722/jira-service-management/vs/zenworks-service-desk)
3. **ilert** — 4.7/5 (64 reviews) — ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary.
   - [View profile](https://www.capterra.co.il/software/207205/ilert)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/207205/1049722/ilert/vs/zenworks-service-desk)
4. **SafetyCulture** — 4.6/5 (353 reviews) — SafetyCulture is an operations platform that enables teams to digitize and enhance workplace processes on a unified interface.
   - [View profile](https://www.capterra.co.il/software/141080/iauditor)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/141080/1049722/iauditor/vs/zenworks-service-desk)
5. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.co.il/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/179501/1049722/manageengine-service-desk-plus/vs/zenworks-service-desk)
6. **Datadog** — 4.6/5 (360 reviews) — Gain full visibility into your applications and infrastructure with Datadog’s real-time monitoring, security, and analytics.
   - [View profile](https://www.capterra.co.il/software/135453/datadog-cloud-monitoring)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/135453/1049722/datadog-cloud-monitoring/vs/zenworks-service-desk)
7. **Pirani** — 4.5/5 (206 reviews) — Risk management software
   - [View profile](https://www.capterra.co.il/software/196959/pirani)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/196959/1049722/pirani/vs/zenworks-service-desk)
8. **Site24x7** — 4.7/5 (349 reviews) — All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more.
   - [View profile](https://www.capterra.co.il/software/168192/site24x7)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/168192/1049722/site24x7/vs/zenworks-service-desk)
9. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.co.il/software/127562/topdesk)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/127562/1049722/topdesk/vs/zenworks-service-desk)
10. **PagerDuty** — 4.6/5 (219 reviews) — Cloud software that connects people, systems \& data into a single view for visibility and actionable intelligence across operations.
    - [View profile](https://www.capterra.co.il/software/125693/pagerduty)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/125693/1049722/pagerduty/vs/zenworks-service-desk)
11. **Deepser** — 4.6/5 (57 reviews) — Deepser is a Service Desk solution developed to optimize support requests, daily activities and organisational processes.
    - [View profile](https://www.capterra.co.il/software/178946/deepser)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/178946/1049722/deepser/vs/zenworks-service-desk)
12. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.co.il/software/200140/haloitsm)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/200140/1049722/haloitsm/vs/zenworks-service-desk)
13. **Motadata ServiceOps** — 4.6/5 (50 reviews) — Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
    - [View profile](https://www.capterra.co.il/software/153905/motadata)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/153905/1049722/motadata/vs/zenworks-service-desk)
14. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
    - [View profile](https://www.capterra.co.il/software/143589/alvao-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/143589/1049722/alvao-service-desk/vs/zenworks-service-desk)
15. **Healthcare Compliance Software** — 4.9/5 (32 reviews) — Healthcare compliance is streamlined and manageable with Compliancy Group’s software, tailored to your needs.
    - [View profile](https://www.capterra.co.il/software/33388/hipaa-compliance-software)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.co.il/compare/33388/1049722/hipaa-compliance-software/vs/zenworks-service-desk)

## Related Categories

- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)
- [Incident Management Software](https://www.capterra.co.il/directory/31332/incident-management/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1049722/zenworks-service-desk)
- [View Product Profile](https://www.capterra.co.il/software/1049722/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009498/ZENworks-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1049722/zenworks-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/1049722/zenworks-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/1049722/zenworks-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1049722/zenworks-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/1049722/zenworks-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/1049722/zenworks-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/1049722/zenworks-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1049722/zenworks-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1049722/zenworks-service-desk> |

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