---
description: Get detailed information about Cisco Finesse usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Finesse Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Cisco Finesse](/software/1029520/cisco-finesse) > [Cisco Finesse Alternatives](https://www.capterra.co.il/alternatives/1029520/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.capterra.co.il/alternatives/1029520/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.il/software/61368/salesforce)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/61368/1029520/salesforce/vs/cisco-finesse)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/102188/1029520/liveagent/vs/cisco-finesse)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/164283/1029520/zendesk/vs/cisco-finesse)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.co.il/software/124981/freshdesk)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/124981/1029520/freshdesk/vs/cisco-finesse)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.il/software/62194/livechat)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/62194/1029520/livechat/vs/cisco-finesse)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.co.il/software/202528/milvus)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/202528/1029520/milvus/vs/cisco-finesse)
7. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
   - [View profile](https://www.capterra.co.il/software/210968/superchat)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/210968/1029520/superchat/vs/cisco-finesse)
8. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.il/software/185973/helpdesk)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/185973/1029520/helpdesk/vs/cisco-finesse)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based omnichannel customer service software equipped with advanced contact center quality assurance capabilities.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/169505/1029520/zoho-desk/vs/cisco-finesse)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.il/software/144040/tidio-chat)
    - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/144040/1029520/tidio-chat/vs/cisco-finesse)
11. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.il/software/136189/salesforce)
    - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/136189/1029520/salesforce/vs/cisco-finesse)
12. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.il/software/181775/zoho-assist)
    - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/181775/1029520/zoho-assist/vs/cisco-finesse)
13. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.co.il/software/1072329/Sobot)
    - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/1029520/1072329/cisco-finesse/vs/Sobot)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
    - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
    - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/113540/1029520/bitrix24/vs/cisco-finesse)
15. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.il/software/156723/gladly)
    - [Compare vs Cisco Finesse](https://www.capterra.co.il/compare/156723/1029520/gladly/vs/cisco-finesse)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.capterra.co.il/directory/33415/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Team Communication Software](https://www.capterra.co.il/directory/31033/team-communication/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1029520/cisco-finesse)
- [View Product Profile](https://www.capterra.co.il/software/1029520/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251267/Cisco-Finesse/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1029520/cisco-finesse> |
| en-AU | <https://www.capterra.com.au/alternatives/1029520/cisco-finesse> |
| en-CA | <https://www.capterra.ca/alternatives/1029520/cisco-finesse> |
| en-GB | <https://www.capterra.co.uk/alternatives/1029520/cisco-finesse> |
| en-IE | <https://www.capterra.ie/alternatives/1029520/cisco-finesse> |
| en-IL | <https://www.capterra.co.il/alternatives/1029520/cisco-finesse> |
| en-IN | <https://www.capterra.in/alternatives/1029520/cisco-finesse> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1029520/cisco-finesse> |
| en-SG | <https://www.capterra.com.sg/alternatives/1029520/cisco-finesse> |
| en-ZA | <https://www.capterra.co.za/alternatives/1029520/cisco-finesse> |

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