---
description: Get detailed information about USAN Contact Suite for Amazon Connect usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: USAN Contact Suite for Amazon Connect Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [USAN Contact Suite for Amazon Connect](/software/1017761/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.co.il/software/21409/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/21409/1017761/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
2. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.il/software/164772/omnichannel)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/164772/1017761/omnichannel/vs/usan-contact-suite-for-amazon-connect)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.il/software/102188/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/102188/1017761/liveagent/vs/usan-contact-suite-for-amazon-connect)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.il/software/164283/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/164283/1017761/zendesk/vs/usan-contact-suite-for-amazon-connect)
5. **Bitrix24** — 4.2/5 (990 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
   - [View profile](https://www.capterra.co.il/software/113540/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/113540/1017761/bitrix24/vs/usan-contact-suite-for-amazon-connect)
6. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
   - [View profile](https://www.capterra.co.il/software/1022365/eloquant)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/1017761/1022365/usan-contact-suite-for-amazon-connect/vs/eloquant)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.co.il/software/1019488/inx-app)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/1017761/1019488/usan-contact-suite-for-amazon-connect/vs/inx-app)
8. **BeInContact** — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
   - [View profile](https://www.capterra.co.il/software/1020496/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/1017761/1020496/usan-contact-suite-for-amazon-connect/vs/beincontact)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media, and instant messaging.
   - [View profile](https://www.capterra.co.il/software/169505/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/169505/1017761/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
10. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.co.il/software/164070/ujet)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/164070/1017761/ujet/vs/usan-contact-suite-for-amazon-connect)
11. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
    - [View profile](https://www.capterra.co.il/software/170736/vozy)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/170736/1017761/vozy/vs/usan-contact-suite-for-amazon-connect)
12. **Odigo** — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
    - [View profile](https://www.capterra.co.il/software/196966/odigo)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/196966/1017761/odigo/vs/usan-contact-suite-for-amazon-connect)
13. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.co.il/software/132405/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/132405/1017761/five9/vs/usan-contact-suite-for-amazon-connect)
14. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.co.il/software/134775/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/134775/1017761/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \&amp; omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.co.il/software/156723/gladly)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/compare/156723/1017761/gladly/vs/usan-contact-suite-for-amazon-connect)

## Related Categories

- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Customer Journey Mapping Tools Software](https://www.capterra.co.il/directory/31537/customer-journey-mapping-tools/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.capterra.co.il/software/1017761/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.capterra.ie/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IN | <https://www.capterra.in/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.capterra.fr/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/1017761/usan-contact-suite-for-amazon-connect> |

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